3Com 3107c User Guide - Page 34
NBX Messaging Components, Important Considerations, Important, Considerations
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34 CHAPTER 3: NBX MESSAGING NBX Messaging Components A key component of the NBX Networked Telephony Solution is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. Voice mail allows callers to leave voice messages in your voice mailbox when you are not able to answer your telephone. You can listen to, save, and forward those messages from any touch-tone telephone. If your system uses a messaging application other than NBX Messaging, use the documentation for your messaging application instead of the instructions in this chapter. Exception: Use the procedures in "Changing Your Password" regardless of your messaging application. Important Considerations ■ The steps are the same for initially setting up the name announcement, personal greetings, and passwords for personal, greeting-only, and phantom voice mailboxes. See "Setting Up Your Password and Voice Mail for the First Time" in Chapter 1 for details. (Your administrator creates group mailboxes and their passwords.) ■ For changes to passwords and greetings, see "Changing Your Password" and "Changing Your Name Announcement and Personal Greetings" later in this chapter. ■ The default setting for the maximum length of each voice mail message on the system is 5 minutes. Your administrator can configure your organization's NBX Messaging system to receive and store voice mail messages that are up to 10 minutes long. ■ Use the Off-Site Notification feature if you want the NBX system to notify you when callers leave voice mail messages in your voice mailbox. See "Off-Site Notification" in Chapter 5. ■ You can bypass system messages using option buttons if you are configuring passwords and greetings. However, you cannot bypass voice mail messages in this manner.