3Com 3107c User Guide - Page 57

Automated Attendant, User Voicemail

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Forwarding Incoming Calls 57 To set the default call forwarding: 1 Log in to NBX NetSet > User Information > Call Forward Default. 2 Select your choice for the Number of rings before forwarding a call. 3 Select a call coverage point: ■ If you select Forward to voicemail box, the caller can leave a message. ■ If you select Forward to phone number, enter that extension or external phone number in the box. The number that you choose may be limited by your call permissions. To view your permissions, see NBX NetSet > User Information > Call Permissions. The check box below Forward to phone number specifies where you want to forward calls that are not answered at the internal extension that you specified as the Forward phone number. If you check the box, calls that are not answered at the number you forward them to are passed on to your choice of: ■ User Voicemail - Your voicemail box ■ Default Menu - The default automated attendant, usually extension 500 ■ Voicemail - The default system voicemail, usually extension 501 If you leave the box unchecked, calls that are unanswered at the number you forward them to are passed on to the destination specified for that number. This setting can result in having your calls forwarded to another person's voicemail or to a loop of forwarding where the call is not answered. ■ If you select Automated Attendant, you can choose to forward calls to your choice of: ■ Default Menu - The default automated attendant, usually extension 500 ■ Voicemail - The default system voicemail, usually extension 501 ■ If you select Disconnect (no forwarding), the system disconnects an incoming call if it is not answered after the specified number of rings. 4 Click Apply, and then click OK.

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Forwarding Incoming Calls
57
To set the default call forwarding:
1
Log in to
NBX NetSet > User Information > Call Forward Default
.
2
Select your choice for the
Number of rings before forwarding a call
.
3
Select a call coverage point:
■
If you select
Forward to voicemail box
, the caller can leave a
message.
■
If you select
Forward to phone number
, enter that extension or
external phone number in the box.
The number that you choose may be limited by your call permissions. To
view your permissions, see
NBX NetSet > User Information >
Call Permissions
.
The check box below
Forward to phone number
specifies where
you want to forward calls that are not answered at the internal
extension that you specified as the Forward phone number.
If you check the box, calls that are not answered at the number you
forward them to are passed on to your choice of:
■
User Voicemail
— Your voicemail box
■
Default Menu
— The default automated attendant, usually
extension 500
■
Voicemail
— The default system voicemail, usually extension 501
If you leave the box unchecked, calls that are unanswered at the
number you forward them to are passed on to the destination
specified for that number. This setting can result in having your calls
forwarded to another person’s voicemail or to a loop of forwarding
where the call is not answered.
■
If you select
Automated Attendant
, you can choose to forward calls
to your choice of:
■
Default Menu
— The default automated attendant, usually
extension 500
■
Voicemail
— The default system voicemail, usually extension 501
■
If you select
Disconnect (no forwarding)
, the system disconnects an
incoming call if it is not answered after the specified number of rings.
4
Click
Apply
, and then click
OK
.