3Com 3107c User Guide - Page 93

Configurable Operators, How Configurable, Operators Work

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Configurable Operators 93 You can view zone memberships only if the administrator authorizes you to do so. To page a zone, a P.A. system, or both, perform the following steps using your 3Com Telephone: 1 Remove the handset from the charging unit. 2 Press the Talk button. 3 Dial the appropriate extension to page the zone. 4 Speak the broadcast message into your handset. 5 Hang up. 3Com Cordless Telephones, 3Com Entry Telephones, and analog telephones can initiate, but cannot receive, a zone page. For a complete list of devices supported by this feature, see the NBX Administrator's Guide. Configurable Operators The Configurable Operators feature gives a caller who is directed to voice mail the option of going to another destination. You can configure your own operators for those who call your extension (if the administrator allows it), and you can also use this feature as a caller to another device. How Configurable Following is a brief description of how the system directs a caller from Operators Work your voice mail to operators that you designate: 1 If you do not answer a call, the system invokes your voice mail. 2 The caller listens to your prerecorded voice mail message, which includes the instruction to press an access digit (0 or 9), to reach the appropriate operator. When you employ a configurable operator, you must re-record your personal voice mail greeting to tell callers that an operator is available to them if they press the appropriate access digit during the voice mail greeting. 3 The caller presses 0 or 9. 4 The call is redirected to the operator that you designated. The caller can leave a message, and then press 0 or 9, to transfer to a configured operator.

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Configurable Operators
93
You can view zone memberships only if the administrator authorizes you
to do so.
To page a zone, a P.A. system, or both, perform the following steps using
your 3Com Telephone:
1
Remove the handset from the charging unit.
2
Press the
Talk
button.
3
Dial the appropriate extension to page the zone.
4
Speak the broadcast message into your handset.
5
Hang up.
3Com Cordless Telephones, 3Com Entry Telephones, and analog
telephones can initiate, but cannot receive, a zone page. For a complete
list of devices supported by this feature, see the
NBX Administrator’s
Guide.
Configurable
Operators
The Configurable Operators feature gives a caller who is directed to voice
mail the option of going to another destination.
You can configure your own operators for those who call your extension
(if the administrator allows it), and you can also use this feature as a caller
to another device.
How Configurable
Operators Work
Following is a brief description of how the system directs a caller from
your voice mail to operators that you designate:
1
If you do not answer a call, the system invokes your voice mail.
2
The caller listens to your prerecorded voice mail message, which includes
the instruction to press an access digit (
0
or
9
), to reach the appropriate
operator.
When you employ a configurable operator, you must re-record your
personal voice mail greeting to tell callers that an operator is available to
them if they press the appropriate access digit during the voice mail
greeting.
3
The caller presses
0
or
9
.
4
The call is redirected to the operator that you designated.
The caller can leave a message, and then press
0
or
9
, to transfer to a
configured operator.