3Com 3107c User Guide - Page 94
Configuring the Operators, Viewing Your Operator Permissions
UPC - 662705491592
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94 CHAPTER 6: GETTING MORE FROM YOUR TELEPHONE SYSTEM Configuring the You can view the operators' settings, and modify those settings if your Operators System Administrator allows it. The operator's call-handling rules (such as call coverage) may apply to the voice mail caller. Also, you must have external-to-external permissions in order for transfers to external phone numbers to complete successfully. If you or the administrator do not configure operator destinations, the system directs an operator-bound caller to extension 501. Viewing Your Operator Permissions To find out if you have permission to configure operators: 1 Log on to NetSet > User Information > Call Permissions. Your current permissions to configure the System Operator and the Personal Operator appear in the User Information window. Configuring the Operator Destinations To configure your own destinations for System and Personal Operator: 1 Log on to NetSet > NBX Messaging > Personal Operators. The current System Operator and Personal Operator extensions and access digits appear. If the administrator has given you the appropriate configuration permissions, the extensions appear in editable text boxes. 2 Edit the destinations to include the appropriate extensions. The operator destination text string cannot exceed 16 characters. 3 Click Apply to make the changes and keep this screen open, or click OK to make the changes and close the screen. If you clear an operator destination (using the Clear check box), calls directed to that operator are directed instead to the default system operator (extension 501).