3Com 3107c User Guide - Page 89

Calling Groups, Group Membership, Hunt Groups,

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Automatic Call Distribution Groups, Hunt Groups, and Calling Groups 89 To log out of all hunt groups of which you are a member: 1 Log in to NBX NetSet > Hunt Groups. 2 Click the Logout all button. Calling Groups One type of hunt group is the Calling Group. Calling groups allow an incoming call to ring simultaneously on all telephones in a group, for example, a customer service group. To log in to or out of a calling group, follow the steps in "Hunt Groups" earlier in this chapter. Figure 6 shows the path of a call coming in to a calling group. Figure 6 Sample Calling Group Configuration 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 After a specified number of rings with no answer 6 Receptionist Group Membership To view the list of users that belong to a group: 1 In NBX NetSet > User Information > Hunt Group, select a group. 2 Click Details.

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Automatic Call Distribution Groups, Hunt Groups, and Calling Groups
89
To log out of all hunt groups of which you are a member:
1
Log in to
NBX NetSet >
Hunt Groups
.
2
Click the
Logout all
button.
Calling Groups
One type of hunt group is the
Calling Group
. Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group,
follow the steps in
“Hunt Groups”
earlier in this chapter.
Figure 6
shows
the path of a call coming in to a calling group.
Figure 6
Sample Calling Group Configuration
Group Membership
To view the list of users that belong to a group:
1
In
NBX NetSet > User Information > Hunt Group
, select a group.
2
Click
Details.
1
Incoming Telephone Call
2
Telephone #1
3
Telephone #2
4
Telephone #3
5
After a specified number of rings with no answer
6
Receptionist