Brother International HL 2700CN Users Manual - English - Page 134

6 Troubleshooting If you do not follow the instructions for using the printer, you may be responsible for all repairs. LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. . The control panel LCD names for the paper trays are as follows. ■ Standard paper tray: TRAY1 ■ Optional lower tray: TRAY2 ■ Optional duplex unit: DX Error messages When any one of the following messages appear, the printer will stop operating. Error message TONER EMPTY X Replace the X toner cartridge NO TONER X Install the X toner cartridge COVER OPEN Close the Front Cover COVER OPEN Close the Top Cover COVER OPEN Close the Back Cover COVER OPEN Close the Duplex Unit Cover JAM X Remove the jammed paper. See the alphanumerical diagram to check on the location NO PAPER T1/2 Load paper into Tray 1/2. WASTE TONER Replace the waste toner pack. NO OPC BELT Install the OPC belt. NO TR ROLLER Install the transfer roller. ILLEGAL TONER Use only Brother genuine toner cartridges. Remarks X = C, M, Y, K, X = C, M, Y, K, X = A1, A2, B, C, D or E Check that the charging roller (on the bottom of the OPC belt cartridge) is locked in place and the levers are closed. TROUBLESHOOTING 6 - 1