Brother International MFC-9340CDW Users Manual - English - Page 117
Error Message, Cause, Action, Comm.Error, Connection Failed, Cooling Down, Wait for a while - fuser unit
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Troubleshooting Error Message Cause Action Comm.Error Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Connection Failed You tried to poll a fax machine Check the other fax machine's polling setup. that is not in Polled Waiting mode. Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the Touchscreen shows Cooling Down, and Wait for a while. Make sure you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it. Cover is Open. The top cover is not completely closed. The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Close the top cover of the machine. Close the fuser cover located inside the back cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start (see Paper is jammed at the back of the machine on page 116). The ADF cover is not completely closed. Close the ADF cover of the machine. The ADF cover is open while loading a document. Close the ADF cover of the machine, then press . Disconnected The other person or other Try to send or receive again. person's fax machine stopped the call. Document Jam The document was not See Document is jammed in the top of the ADF inserted or fed correctly, or the unit on page 112 or Using the automatic document scanned from the document feeder (ADF) on page 33. ADF was too long. B DR Mode in Use The machine is set to Set Distinctive Ring to Off (see Turning off Distinctive Ring mode. You distinctive ring on page 51). cannot change the Receive Mode from Manual to another mode. 103