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Brother International MFC-J4410DW Users Manual Basic - English - Page 98

Error Message, Cause, Action, Grayscale, Advanced, Slow Drying Paper, Basic, Print Settings

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Error Message B&W Print Only Replace Ink Cannot Detect Cannot Detect Ink Cause Action One or more of the color ink cartridges have reached the end of their life. You can use the machine in black & white mode for approximately four weeks depending on the number of pages you print. While this message appears on the Touchscreen, each operation works in the following way:  Printing If you choose Grayscale in the Advanced tab of the printer driver, you can use the machine as a black & white printer. 2-sided print is not available when this message appears.  Copying If the paper type is set to Plain Paper you can make copies in black & white. 2-sided copy is not available when this message appears. Replace the ink cartridges. (See Replacing the ink cartridges on page 74.) NOTE The machine will stop all print operations and you will not be able to use the machine until you change to a new ink cartridge in the following cases: • If you unplug the machine or take out the ink cartridge. • If the paper type is set to anything except Plain Paper or Inkjet Paper. • (Windows®) If you check Slow Drying Paper in the Basic tab of the printer driver. (Macintosh) If you check Slow Drying Paper in the Print Settings of the printer driver.  Faxing If the paper type is set to Plain Paper or Inkjet Paper, the machine will receive and print the faxes in black & white. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be sent as black & white. You installed a new ink cartridge too quickly and the machine did not detect it. An ink cartridge is not installed correctly. Take out the new ink cartridge and re-install it slowly until it latches. (See Replacing the ink cartridges on page 74.) If you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink volume. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. If you are not using Genuine Brother Innobella™ ink, the machine may not detect the ink volume. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. 84

Section	Page
Basic User’s Guide MFC-J4410DW MFC-J4610DW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Accessories and Supplies	5
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	7
User's Guides and where do I find them?	8
Table of Contents	9
1 General information	15
Using the documentation	15
Symbols and conventions used in the documentation	15
Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide	16
Viewing User’s Guides	16
(Windows®)	16
(Macintosh)	16
How to find Scanning instructions	17
How to find Network setup instructions	17
Accessing Brother Support (Windows®)	18
Accessing Brother Support (Macintosh)	19
Control panel overview	20
1.8\	22
Basic Operations	23
Shortcut Settings	24
Adding Shortcuts	25
Changing Shortcuts	25
Deleting Shortcuts	26
Using Shortcuts	26
2 Loading paper	27
Loading paper and other print media	27
Loading paper in paper tray #1	27
Loading smaller paper (Photo, Photo L and envelopes)	30
About envelopes	31
Loading envelopes	31
Loading Photo and Photo L paper	33
Loading paper in paper tray #2 (MFC-J4610DW)	34
Loading paper in the manual feed slot	36
Unprintable area	40
Paper settings	41
Paper Size and Type (MFC-J4410DW)	41
Paper Type	41
Paper Size	41
Paper Size and Type (MFC-J4610DW)	42
Tray use in Copy mode (MFC-J4610DW)	42
Tray use in Fax mode (MFC-J4610DW)	43
Acceptable paper and other print media	43
Recommended print media	44
Handling and using print media	44
Paper capacity of the output paper tray cover	44
Choosing the right print media	45
Paper type and size for each operation	45
Paper orientation and capacity of the paper trays	46
Paper orientation using User Defined as the Paper Size in the printer driver	47
Paper weight and thickness	47
3 Loading documents	48
How to load documents	48
Using the ADF	48
Document Sizes and Weights	48
How to load documents	48
Using the scanner glass	49
Document Sizes Supported	49
How to load documents	49
Unscannable area	50
4 Sending a fax	51
How to send a fax	51
Stop faxing	52
Setting scanner glass size for faxing	52
Color fax transmission	53
Canceling a fax in progress	53
Transmission Verification Report	53
5 Receiving a fax	55
Receive Modes	55
Choose the correct Receive Mode	55
Using Receive Modes	57
Fax Only	57
Fax/Tel	57
Manual	57
External TAD	57
Receive Mode settings	58
Ring Delay	58
F/T Ring Time (Fax/Tel mode only)	58
Easy Receive	59
If Easy Receive is On:	59
If Easy Receive is Off:	59
6 Telephone services and external devices	60
Telephone services	60
Voice Mail	60
Distinctive Ring	61
What does your telephone company's “Distinctive Ring” do?	61
What does Brother's “Distinctive Ring” do?	61
Do you have Voice Mail?	61
Before you choose the ring pattern to register	61
Registering the Distinctive Ring pattern	62
Turning off Distinctive Ring	63
Voice over Internet Protocol (VoIP)	63
Connecting an external TAD (telephone answering device)	64
Connections	65
Recording an outgoing message (OGM) on the external TAD	65
Multi-line connections (PBX)	66
External and extension telephones	66
Connecting an external or extension telephone	66
Using external and extension telephones	67
If you answer a call and no one is on the line:	67
Using a non-Brother cordless external telephone	67
Using remote codes	67
Fax Receive Code	67
Telephone Answer Code	67
Changing the remote codes	68
7 Dialing and storing numbers	69
How to dial	69
Manual dialing	69
Speed Dialing	69
Fax Redial	69
Storing numbers	70
Storing a pause	70
Storing Speed Dial numbers	70
Changing Speed Dial names or numbers	71
8 Making copies	72
How to copy	72
Stop copying	72
Copy options	72
Paper Type	73
Paper Size	73
Tray Select (MFC-J4610DW)	74
9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive	75
PhotoCapture Center™ operations (PHOTO mode)	75
Using a memory card or USB Flash memory drive	75
Getting started	76
Print Images	78
View Photos	78
PhotoCapture Center™ print settings	78
How to scan to a memory card or USB Flash memory drive	79
10 How to print from a computer	80
Printing a document	80
11 How to scan to a computer	81
Before scanning	81
Scanning a document as a PDF file using ControlCenter4 (Windows®)	82
How to change the machine’s Scan mode settings for PDF scanning	85
How to scan a document as a PDF file using the Touchscreen	87
A Routine maintenance	88
Replacing the ink cartridges	88
Cleaning and checking the machine	91
Cleaning the scanner	91
Cleaning the print head	92
Checking the print quality	92
Checking the print alignment	94
B Troubleshooting	95
Identifying the problem	95
Error and Maintenance messages	97
Error animation	106
Transferring your faxes or Fax Journal report	106
Transferring faxes to another fax machine	106
Transferring faxes to your PC	106
Transferring the Fax Journal report to another fax machine	107
Document jam	107
Document is jammed in the top of the ADF unit	107
Document is jammed inside the ADF unit	108
Removing small documents jammed in the ADF	108
Printer jam or paper jam	109
Paper is jammed in the front of the machine	109
Paper is jammed in the back of the machine	110
Paper is jammed in the front and back of the machine	111
Additional paper jam clear operations	114
If you are having difficulty with your machine	116
Dial Tone	129
Telephone line interference / VoIP	129
Machine Information	130
Checking the serial number	130
Reset functions	130
How to reset the machine	130
C Settings and features tables	131
Using the Settings Tables	131
Memory Storage	131
Settings tables	132
Features tables	149
Entering Text	166
Inserting spaces	166
Making corrections	166
Repeating letters	166
D Specifications	167
General	167
Print media	169
Fax	171
Copy	172
PhotoCapture Center™	173
PictBridge	174
Scanner	174
Printer	175
Interfaces	175
Network	176
Computer requirements	177
Consumable items	178
Index	179

Match case Limit results 1 per page

Error Message

Cause

Action

B&W Print Only

Replace Ink

One or more of the color ink cartridges

have reached the end of their life.

You can use the machine in

black & white mode for approximately

four weeks depending on the number

of pages you print.

While this message appears on the

Touchscreen, each operation works in

the following way:



Printing

If you choose

Grayscale

in the

Advanced

tab of the printer driver,

you can use the machine as a

black & white printer.

2-sided print is not available when

this message appears.



Copying

If the paper type is set to

Plain Paper

you can make

copies in black & white.

2-sided copy is not available when

this message appears.



Faxing

If the paper type is set to

Plain Paper

Inkjet Paper

, the machine will

receive and print the faxes in

black & white.

If a sending machine has a color

fax, the machine’s “handshake”

will ask that the fax be sent as

black & white.

Replace the ink cartridges. (See

Replacing the ink cartridges

on page 74.)

NOTE

The machine will stop all print

operations and you will not be able to

use the machine until you change to a

new ink cartridge in the following

cases:

•

If you unplug the machine or take

out the ink cartridge.

•

If the paper type is set to anything

except

Plain Paper

Inkjet Paper

• (Windows

)

If you check

Slow Drying Paper

in the

Basic

tab of the printer

driver.

(Macintosh)

If you check

Slow Drying Paper

in the

Print Settings

of the printer

driver.

Cannot Detect

You installed a new ink cartridge too

quickly and the machine did not detect

it.

Take out the new ink cartridge and

re-install it slowly until it latches. (See

Replacing the ink cartridges

on page 74.)

An ink cartridge is not installed

correctly.

If you are not using Genuine Brother

Innobella™ ink, the machine may not

detect the ink volume.

Use a new Genuine Brother

Innobella™ Ink Cartridge. If the error

is not cleared, call Brother Customer

Service.

Cannot Detect Ink

If you are not using Genuine Brother

Innobella™ ink, the machine may not

detect the ink volume.

Use a new Genuine Brother

Innobella™ Ink Cartridge. If the error

is not cleared, call Brother Customer

Service.