Brother International MFC-J4410DW Users Manual Basic - English - Page 99
Error Message, Cause, Action, Replacing the ink cartridges, Telephone, line interference / VoIP - compatible ink
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Troubleshooting Error Message Cannot Print Replace Ink Comm.Error Connection Fail Cover is Open Data Remaining Disconnected Document Jam DR Mode in Use High Temperature Hub is Unusable. Cause Action One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black & white faxes will be stored in the memory. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax. Replace the ink cartridges. (See Replacing the ink cartridges on page 74.) Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. You tried to poll a fax machine that is Check the other fax machine's polling not in Polled Waiting mode. setup. The scanner cover is not locked in the Lift the scanner cover and then close it closed position. again. Make sure the telephone line cord and USB cable (if used) have been guided correctly through the cable channel and out the back of the machine. The ink cartridge cover is not locked in Firmly close the ink cartridge cover the closed position. until it clicks. Print data is left in the machine's memory. Press . The machine will cancel the job and clear it from the memory. Try to print again. The other person or other person's fax Try to send or receive again. machine stopped the call. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). (See Telephone line interference / VoIP on page 115.) B The document was not inserted or fed (See Using the ADF on page 34.) correctly, or the document scanned from the ADF was too long. (See Document jam on page 93.) The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 49.) The print head is too warm. Allow the machine to cool down. A hub or USB Flash memory drive with hub has been connected to the USB direct interface. Hubs, including USB Flash memory drives that have a built-in hub, are not supported. Unplug the device from the USB direct interface. 85