Canon imagePROGRAF iPF760 Basic Guide - Page 99

iPF760 Cannot connect the printer to the network Cannot print over a network Cannot connect the printer to the network 99 Cannot print over a TCP/IP network ...99 Cannot print over a NetWare network ...99 Cannot print over AppleTalk or Bonjour networks 100 Cannot connect the printer to the network Cause The Ethernet cable is not connected correctly to the printer's Ethernet port. Corrective Action 1. Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. 2. Make sure the Link indicator is lit. The bottom indicator is green if the printer is connected via 1000Base-T, while the top indicator is orange if connected via 100Base-TX and the top indicator is green if connected via 10Base-T. If the Link indicator is not lit, check the following points. • Make sure the hub is on. • Make sure the end of the Ethernet cable is connected correctly. Insert the Ethernet cable until it clicks and locks in place. • Make sure there is no problem with the Ethernet cable. If there is any problem, replace the Ethernet cable. • Check the communication mode with the hub. Although the printer normally detects the hub communication mode and transmission rate automatically (in auto negotiation mode), sometimes the hub settings cannot be detected. In this case, configure the connection method manually, specifying the communication mode in use. (See "Configuring the Communication Mode Manually.") →User's Guide Troubleshooting Cannot print over a network Cannot print over a TCP/IP network Cause The printer's IP address is not configured correctly. The printer's TCP/IP network settings are not configured correctly. The computer you are trying to print from is not configured correctly. Corrective Action Make sure the printer's IP address is configured correctly. (See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") →User's Guide (See "Configuring the IP Address Using the Printer Control Panel.") →User's Guide Make sure the printer's TCP/IP network settings are configured correctly. (See "Configuring the Printer's TCP/IP Network Settings.") →User's Guide Make sure the computer's TCP/IP network settings are configured correctly. (See "Configuring the Printer Driver Destination (Windows).") →User's Guide (See "Configuring the Destination for TCP/IP Network (Macintosh).") →User's Guide Cannot print over a NetWare network Cause The printer's NetWare settings are not configured correctly. Corrective Action Make sure the printer's NetWare settings are configured correctly. In particular, make sure a valid frame type is selected. (See "Configuring the Printer's NetWare Network Settings.") →User's Guide The computer you are trying to print from is not configured correctly. Make sure the computer's NetWare settings are configured correctly. (See "Configuring NetWare Network Settings.") →User's Guide The NetWare server and services are not configured correctly. Check the following points. 1. Make sure the NetWare file server is running. 2. Make sure there is enough free disk space on the NetWare file server. Insufficient disk space may pre- vent you from processing large print jobs. 99 3. Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print queue is available. Basic Guide