Compaq D51s Troubleshooting Guide - Page 24

Select File > Properties > Tools., Accessories > System Tools &gt

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Troubleshooting Without Diagnostics Solving Diskette Problems (Continued) Problem A problem has occurred with a disk transaction. Diskette drive cannot read a diskette. "Invalid system disk" message is displayed. Cause The directory structure is bad, or there is a problem with a file. Diskette is not formatted. You are using the wrong diskette type for the drive type. You are reading the wrong drive. Diskette is damaged. A diskette that does not contain the system files needed to start your computer has been inserted in the drive. Diskette error has occurred. Solution In Windows 98 run ScanDisk. Click Start > Programs > Accessories > System Tools > ScanDisk. In Windows 2000, Windows NT, and Windows XP, right-click Start, click Explore, and select a drive. Select File > Properties > Tools. Under Error-checking, click Check Now. Format the diskette. 1. From Windows Explorer select the disk (A) drive. 2. Right-click the drive letter and select Format. 3. Select the desired options, and click Start to begin formatting the diskette. Check the type of drive that you are using and use the correct diskette type. Check the drive letter in the path statement. Replace the diskette with a new one. When drive activity stops, remove the diskette and press the Spacebar. The computer should start up. Restart your computer by pressing the power button. 2-10 Troubleshooting Guide

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2–10
Troubleshooting Guide
Troubleshooting Without Diagnostics
A problem has occurred
with a disk transaction.
The directory structure
is bad, or there is a
problem with a file.
In Windows 98 run ScanDisk.
Click
Start > Programs >
Accessories > System Tools >
ScanDisk.
In Windows 2000, Windows NT,
and Windows XP, right-click
Start,
click
Explore,
and select a drive.
Select File > Properties > Tools.
Under Error-checking,
click
Check Now.
Diskette drive cannot read
a diskette.
Diskette is not
formatted.
Format the diskette.
1. From Windows Explorer select
the disk
(A)
drive.
2. Right-click the drive letter and
select
Format.
3.
Select the desired options, and
click
Start
to begin formatting
the diskette.
You are using the
wrong diskette type for
the drive type.
Check the type of drive that you
are using and use the correct
diskette type.
You are reading the
wrong drive.
Check the drive letter in the path
statement.
Diskette is damaged.
Replace the diskette with a
new one.
“Invalid system disk”
message is displayed.
A diskette that does not
contain the system files
needed to start your
computer has been
inserted in the drive.
When drive activity stops, remove
the diskette and press the
Spacebar.
The computer should
start up.
Diskette error has
occurred.
Restart your computer by pressing
the power
button.
Solving Diskette Problems
(Continued)
Problem
Cause
Solution