Compaq D51s Troubleshooting Guide - Page 27

Storage > Storage, Options., Advanced &gt, Power-On Options., Security > Restore Master

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Troubleshooting Without Diagnostics Solving Hard Drive Problems (Continued) Problem Drive not found (identified). (continued) Nonsystem disk/NTLDR missing message. Cause Drive jumper settings may be incorrect. SCSI ID may be incorrect. Drive's IDE controller is disabled in Computer Setup. Drive responds slowly immediately after power-up. The system is trying to start from a diskette that is not bootable. The system is trying to start from the hard drive but the hard drive may have been damaged. System files missing or not properly installed. Solution If the drive is a secondary drive that has just been installed on the same cable as the primary drive, verify that the jumpers for both drives are set correctly. Check SCSI IDs to ensure none are duplicated. Run Computer Setup and enable the Primary and Secondary IDE controllers in Storage > Storage Options. Run Computer Setup and increase the POST Delay in Advanced > Power-On Options. Remove the diskette from the diskette drive. Insert a bootable diskette into the diskette drive and restart the computer. If the hard drive is still inaccessible after booting to a diskette and MBR Security is enabled, you may try restoring the previously saved MBR image. To do so, enter Setup and select Security > Restore Master Boot Record. (This procedure does not apply to Evo™ Workstations W6000 or W8000.) Insert a bootable system diskette and restart. Verify hard drive is partitioned and formatted. Install system files for the appropriate operating system if necessary. Troubleshooting Guide 2-13

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Troubleshooting Guide
2–13
Troubleshooting Without Diagnostics
Drive not found
(identified).
(continued)
Drive jumper settings
may be incorrect.
If the drive is a secondary drive that
has just been installed on the same
cable as the primary drive, verify
that the jumpers for both drives are
set correctly.
SCSI ID may be
incorrect.
Check SCSI IDs to ensure none
are duplicated.
Drive’s IDE controller is
disabled in Computer
Setup.
Run Computer Setup and enable
the Primary and Secondary IDE
controllers in
Storage > Storage
Options.
Drive responds slowly
immediately after
power-up.
Run Computer Setup and increase
the POST Delay in
Advanced >
Power-On Options.
Nonsystem disk/NTLDR
missing message.
The system is trying to
start from a diskette
that is not bootable.
Remove the diskette from the
diskette drive.
The system is trying to
start from the hard
drive but the hard drive
may have been
damaged.
Insert a bootable diskette into the
diskette drive and restart the
computer.
If the hard drive is still inaccessible
after booting to a diskette and MBR
Security is enabled, you may try
restoring the previously saved MBR
image. To do so, enter Setup and
select
Security > Restore Master
Boot Record.
(This procedure
does not apply to
Evo
™
Workstations W6000 or W8000.)
System files missing or
not properly installed.
Insert a bootable system diskette
and restart. Verify hard drive is
partitioned and formatted. Install
system files for the appropriate
operating system if necessary.
Solving Hard Drive Problems
(Continued)
Problem
Cause
Solution