Dell DX6004S Hardware Owner's Manual - Page 149

Troubleshooting a Hard Drive, Troubleshooting an Expansion Card

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Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test. See "Running the System Diagnostics" on page 153. Depending on the results of the diagnostics test, proceed as needed through the following steps. 2 Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information. 3 Restart the system, enter the System Setup program, and verify that the drives appear in the System Setup program. See "Entering the System Setup Program" on page 52. Troubleshooting an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 153. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 76. Troubleshooting Your System 149

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Troubleshooting Your System
149
Troubleshooting a Hard Drive
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1
Run the appropriate online diagnostics test. See "Running the System
Diagnostics" on page 153.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2
Ensure that the required device drivers for your controller card are installed
and are configured correctly. See the operating system documentation for
more information.
3
Restart the system, enter the System Setup program, and verify that the
drives appear in the System Setup program. See "Entering the System
Setup Program" on page 52.
Troubleshooting an Expansion Card
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTE:
When troubleshooting an expansion card, see the documentation for your
operating system and the expansion card.
1
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 153.
2
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3
Open the system. See "Opening the System" on page 76.