Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 104

Diskette Drive

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Match case Limit results 1 per page

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7-22

Dell PowerEdge

4350 Systems Installation and Troubleshooting Guide

14.

Swap the keyboard with a comparable working keyboard, and run the System Set

test group again.

Do the tests complete successfully?

Yes.

You have fixed the problem.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

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6XEV\VWHP±±±±±±±±±±±±

If the monitor displays a system error message indicating a diskette drive problem

during execution of either the boot routine or the Dell Diagnostics, the problem may

be caused by any of the following conditions:

²

The system configuration settings do not match the physical diskette subsystem

configuration.

²

The diskette drive cable is not properly connected or is faulty.

²

An expansion card is interfering with proper drive operations.

²

A diskette drive may be improperly configured.

²

The diskette drive is faulty.

²

The computer±s power supply is not providing sufficient power for the drives.

²

The computer±s diskette drive logic is faulty.

²

The interposer card may have failed or the cable on the interposer card is faulty.

Follow these steps to troubleshoot the diskette drive subsystem:

1.

Enter the System Setup program, and verify that the system is configured cor-

rectly for the

Diskette Drive A

setting.

See Chapter 4, ²Using the System Setup Program,³ in the system

User±s Guide

for

instructions.

2.

If the system configuration settings are incorrect, make the necessary correc-

tions in the System Setup program, and then reboot the system.

3.

Run the Diskette Drives test group in the Dell Diagnostics to see whether the dis-

kette drive subsystem now works correctly.

See Chapter 5, ²Running the Dell Diagnostics,³ for more information.

Do the tests complete successfully?

Yes.

If you were in the middle of another procedure, continue with the next step

in the procedure you were performing.

No.

Go to step 4.