Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 106

Hard-disk drive problems can be caused by a number of conditions, including prob

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7-24

Dell PowerEdge

4350 Systems Installation and Troubleshooting Guide

14.

Run the Diskette Drives test group in the Dell Diagnostics to see whether the dis-

kette drive subsystem now works correctly.

Do the tests complete successfully?

Yes.

An expansion card may be conflicting with the diskette drive logic, or you

may have a faulty expansion card. Repeat steps 1, 2, and 3.

No.

Go to step 15.

15.

Repeat steps 4 and 5, and reinstall one of the expansion cards you removed in

step 12.

See ²Installing an Expansion Card³ in Chapter 8 for instructions.

16.

Close the computer panel doors, reconnect the system to the electrical outlet,

and turn on the system.

17.

Run the Diskette Drives test group in the Dell Diagnostics to see whether the dis-

kette drive subsystem now works correctly.

Do the tests complete successfully?

Yes.

Go to step 18.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

18.

Repeat steps 15 through 17 until all expansion cards have been reinstalled or until

one of the expansion cards prevents the system from booting from the diagnos-

tics diskette.

Have you identified the faulty expansion card?

Yes.

Remove or replace the faulty expansion card.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

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Hard-disk drive problems can be caused by a number of conditions, including prob-

lems with the drive itself, the SCSI backplane board, or a cable connected to the SCSI

backplane board.

The SCSI backplane board monitors the SCSI hard-disk drives connected to the back-

plane board. In the event of a drive failure, systems using the optional Dell PowerEdge

Expandable RAID Controller host adapter card will issue the following signals using

the drive indicator lights adjacent to each SCSI hard-disk drive:

²

If a drive shows signs of imminent failure, the drive online indicator stays on, and

the drive failure indicator blinks on briefly each second.