Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 39
Run the Video Test Group in the Dell Diag
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Messages and Codes
3-11
3-3-2
System configuration
check failure
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
3-3-3
Keyboard controller not
detected
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
3-3-4
3-4-1
3-4-2
Screen initialization
failure
Screen-retrace test
failure
Search for video ROM
failure
Run the Video Test Group in the Dell Diag-
nostics. See Chapter 5, ²Running the Dell
Diagnostics.³
4-2-1
4-2-2
No timer tick
Shutdown failure
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
4-2-3
Gate A20 failure
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
4-2-4
Unexpected interrupt in
protected mode
Ensure that all expansion cards are prop-
erly seated, and then reboot the system.
4-3-1
Faulty or improperly
seated DIMM
Remove and reseat the DIMMs. If the
problem persists, replace the DIMMs. See
²Adding Memory³ in Chapter 8 for instruc-
tions on installing or removing DIMMs.
4-3-3
Defective system board
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
4-3-4
Time-of-day clock
stopped
Replace the battery (see Chapter 8,
²Installing System Board Options³). If the
problem persists, replace the system
board. See Chapter 12, ²Getting Help,³ for
instructions on obtaining technical
assistance.
4-4-1
Super I/O controller
failure
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
4-4-2
Parallel-port test failure
(defective system board)
Replace the system board. See
Chapter 12, ²Getting Help,³ for instruc-
tions on obtaining technical assistance.
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NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and
acronym list that precedes the Index.