Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 7
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This guide is intended for trained service personnel who need to upgrade or trouble-
shoot their Dell PowerEdge 4350 computer system. Before calling Dell for technical
assistance, follow the recommended procedure(s) in this guide to solve most hard-
ware and software problems yourself. The chapters and appendixes are summarized
as follows:
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Chapter 1, ²Introduction,³ provides a brief overview of the system±s service
features.
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Everyone should read Chapter 2, ²Checking the Basics,³ for some initial checks
and procedures that you can use to solve basic computer problems. It also
directs you to the appropriate chapter in this guide for more detailed trouble-
shooting information and procedures to solve more complex problems.
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Whenever you receive an error message or code, you should read Chapter 3,
²Messages and Codes.³ This chapter discusses system messages, system beep
codes, warning messages, diagnostics messages, alert log messages, and small
computer system interface (SCSI) hard-disk drive indicator codes.
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If you suspect that the problems are software-related, or you are still having prob-
lems after testing the computer±s hardware, read Chapter 4, ²Finding Software
Solutions.³
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For hardware-related problems, read Chapter 5, ²Running the Dell Diagnostics.³
Chapter 6, ²Checking the Equipment,³ and Chapter 7, ²Checking Inside the Com-
puter,³ provide troubleshooting procedures for equipment connected to the
input/output (I/O) panel of the computer and components inside the computer,
respectively.
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Chapter 8, ²Installing System Board Options,³ Chapter 9, ²Installing the Diskette
and CD-ROM Drives,³ and Chapter 10, ²Installing Hard-Disk Drives,³ are
intended for anyone who wants to install or remove components inside the com-
puter, such as dual in-line memory modules (DIMMs), expansion cards, or SCSI
devices.
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Chapter 11, ²Rack Installation,³ describes how to install the Dell PowerEdge 4350
system in a rack.
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Chapter 12, ²Getting Help,³ describes the help tools Dell provides to assist you
should you have a problem with the computer. It also explains how and when to