Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 162

Dell PowerEdge 4350 Systems Installation and Troubleshooting Guide

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12-2

Dell PowerEdge 4350 Systems Installation and Troubleshooting Guide

+HOS±7RROV

Dell provides a number of tools to assist you. These tools are described in the follow-

ing sections.

NOTE: Some of the following tools are not always available in all locations outside the

continental U.S. Please call your local Dell representative for information on

availability.

:RUOG±:LGH±:HE±RQ±WKH±,QWHUQHW

The Internet is your most powerful tool for obtaining information about your computer

and other Dell products. Through the Internet, you can access most of the services

described in this chapter, including AutoTech, TechFax, order status, technical support,

and product information.

From Dell±s World Wide Web home page (

www.dell.com

), click the

Support

icon.

On the Service and Support page, click

Troubleshoot Your Dell System

, enter your

service tag (or, if you have one, your Express Service Code), and click

Submit

. If you

don±t have your service tag or Express Service Code available, you can also select

support information by system.

Everything you need to know about your system is presented on the system support

page, including the following tools and information:

²

Technical information ´ Details on every aspect of your system, including hard-

ware specifications.

²

Self-diagnostic tools ´ A system-specific troubleshooting application for

resolving many computer-related issues by following interactive flowcharts.

²

Drivers, files, and utilities ´ The latest drivers and BIOS updates to keep your

system functioning at its best.

²

Component support ´ Technical information, documentation, and troubleshoot-

ing tips for different system components.

²

Online Communications Center ´ Tool for submitting requests for both technical

and non-technical information on Dell products. Avoid telephone delays by receiv-

ing an e-mail response to your request for information if your computer is not

functioning properly or if you have questions regarding your computer±s hardware

or operation.

Dell can be accessed electronically using the following addresses:

²

World Wide Web

www.dell.com/

www.dell.com/intl/apcc/

(for Asian/Pacific countries only)

www.dell.com/euro/

(for Europe only)