Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 50

Run System Diagnostics, Run System Utilities, Diagnostics, Run Quick Tests, Run All Tests, Specific

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208

5-2
Dell PowerEdge
4350 Systems Installation and Troubleshooting Guide
diskette drive) are working, you can use the Dell Diagnostics. If you know what com-
ponent(s) you need to test, simply select the appropriate diagnostic test group(s) or
subtest(s). If you are unsure about the scope of the problem, read the rest of this
chapter.
6WDUWLQJ±WKH±’HOO±’LDJQRVWLFV
You can run the Dell Diagnostics from either the utility partition on your hard-disk drive
or from a diskette that you create from the
Dell Server Assistant
CD.
To run the diagnostics from the utility partition, follow these steps:
1.
Start the utility partition by pressing <F10> during the power-on self-test (POST).
2.
From the utility partition±s main menu, select the
Run System Diagnostics
option
from
Run System Utilities
.
See ²Utility Partition³ in Chapter 2 of the
Dell PowerEdge 4350 Systems User±s Guide
for additional information about the utility partition.
To run Dell Diagnostics from a diskette, follow these steps:
1.
Create a diagnostics diskette using the
Dell Server Assistant
CD.
If a separate diagnostics diskette is included with your system, you may need to
use that diskette.
2.
Boot the system from the diagnostics diskette.
If the system fails to boot, see Chapter 12, ²Getting Help,³ for instructions on
obtaining technical assistance.
NOTE: Before you read the rest of this chapter, you may want to start the Dell Diag-
nostics so you can see it on the screen of the monitor.
When you start the diagnostics, the Dell logo screen appears, followed by a message
telling you that the diagnostics is loading. Before the diagnostics loads into memory, a
program tests the random-access memory (RAM) that will be used by the
diagnostics.
If no errors are found in RAM, the diagnostics loads, and the
Diagnostics
menu
appears (see Figure 5-1). The menu allows you to run all or specific diagnostic tests or
to exit the Dell Diagnostics.
For a quick check of the system, select the
Run Quick Tests
option. This option runs
only the subtests that do not require user interaction and that do not take a long time
to run. Dell recommends that you choose this option first to increase the odds of trac-
ing the source of the problem quickly. For a complete check of the system, select the
Run All Tests
option. To check a particular area of the system, select the
Run
Specific Tests
option.