Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 99

Checking Inside the Computer 7-17

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Match case Limit results 1 per page

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100% Actual Size Fit Width Fit Height Fit Page Automatic

Checking Inside the Computer 7-17

Do the tests complete successfully?

Yes.

Go to step 14.

No.

See Chapter 12, ²Getting Help,³ for information on obtaining technical

assistance.

14.

Turn off the system, disconnect it from the electrical outlet, and open the panel

doors on top of the computer.

15.

Reinstall one of the expansion cards you removed in step 10, and repeat steps 11

through 13.

16.

Repeat steps 11 through 15 for each of the remaining expansion cards that you

removed in step 10.

Have you reinstalled all of the expansion cards without encountering a test

failure?

Yes.

You have fixed the problem.

No.

See Chapter 12, ²Getting Help,³ for information on obtaining technical

assistance.

7URXEOHVKRRWLQJ±6\VWHP±0HPRU\

A system memory problem can be a faulty DIMM or a faulty system board. If a

random-access memory (RAM) error message appears, the system probably has a

memory problem.

When you turn on or reboot the system, the Caps Lock and Scroll Lock indicators on

the keyboard should flash momentarily and then turn off. If

Num Lock

in the System

Setup program is set to

On

, the Num Lock indicator should flash momentarily and

then remain on; otherwise, it should turn off. Abnormal operation of these indicators

can result from a defective DIMM in socket DIMM_A.

Follow these steps to troubleshoot system memory:

1.

Turn on the system, including any attached peripherals.

Is there an error message indicating invalid system configuration information

after the memory count completes?

Yes.

Go to step 2.

No.

Go to step 8.

2.

Enter the System Setup program to check the

System Memory

setting.

See Chapter 4, ²Using the System Setup Program,³ in the system

User±s Guide

for instructions.