Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 80

Turn off the computer and any peripheral devices connected to the serial ports.

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Match case Limit results 1 per page

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6-6

Dell PowerEdge

4350 Systems Installation and Troubleshooting Guide

4.

Attempt a print operation on the parallel printer.

Did the print operation run successfully?

Yes.

The interface cable must be replaced. See Chapter 12, ²Getting Help,³ for

instructions on obtaining technical assistance.

No.

Go to step 5.

5.

Run the parallel printer±s self-test.

Did the self-test run successfully?

Yes.

Go to step 6.

No.

The printer is probably defective. If the printer was purchased from Dell, see

Chapter 12, ²Getting Help,³ for instructions on obtaining technical assistance.

6.

Attempt another print operation on the parallel printer.

Did the print operation run successfully?

Yes.

You have fixed the problem.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

7URXEOHVKRRWLQJ±D±6HULDO±,À2±’HYLFH

If the procedure in ²Troubleshooting the Basic I/O Functions,³ found earlier in this

chapter, indicates that the problem is with a device connected to one of the serial

ports, follow these steps:

1.

Turn off the computer and any peripheral devices connected to the serial ports.

Are two serial devices connected to the computer?

Yes.

Go to step 2.

No.

Go to step 4.

2.

Disconnect the devices from serial ports 1 and 2, and connect the malfunctioning

serial device to the opposite port.

3.

Turn on the computer and the reconnected serial device.

Is the problem resolved?

Yes.

The serial port may be defective. See Chapter 12, ²Getting Help,³ for instruc-

tions on obtaining technical assistance.

No.

Go to step 4.