Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 108

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Match case Limit results 1 per page

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7-26

Dell PowerEdge

4350 Systems Installation and Troubleshooting Guide

5.

Remove the drive carrier and install it in another drive bay.

Is the problem resolved?

Yes.

The SCSI backplane board has a defective connector. See Chapter 12,

²Getting Help,³ for instructions on obtaining technical assistance.

No.

Go to step 6.

6.

Turn off the system, including any attached peripherals, and disconnect the sys-

tem from the electrical outlet.

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7.

Open the panel doors on top of the computer.

See ²Accessing the Interior of Your System³ found earlier in this chapter.

8.

Check the SCSI cable connections to the SCSI backplane board and to the SCSI

host adapter. Check the DC power cable connection to the SCSI backplane board.

The SCSI cable may be connected to the SCSI host adapter connector on the sys-

tem board or to a SCSI host adapter card in an expansion slot. See Chapter 10,

²Installing Hard-Disk Drives,³ for the location of the cable connectors on the

SCSI backplane board and the SCSI host adapter.

Are the cables firmly connected?

Yes.

Go to step 10.

No.

Go to step 9.

9.

Reseat the cable connectors, and then reconnect the computer and peripherals

to their electrical outlets and turn them on.

Is the problem resolved?

Yes.

The cable connections were faulty. You have fixed the problem.

No.

Go to step 10.

10.

Partition and logically format the hard-disk drive. If possible, restore the files to

the drive.

To partition and logically format the drive, see the documentation for the com-

puter±s operating system.

Is the problem resolved?

Yes.

The hard-disk drive format was corrupted. You have fixed the problem.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.