Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 90

Run the System Set test group in the Dell Diagnostics.

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Match case Limit results 1 per page

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7-8

Dell PowerEdge

4350 Systems Installation and Troubleshooting Guide

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If the computer was dropped or damaged while being moved, you should check the

computer to see if it functions properly. If an external device attached to the computer

is dropped or damaged, contact the manufacturer of the device for instructions or see

Chapter 12, ²Getting Help,³ for information on obtaining technical assistance from

Dell. Follow these steps to troubleshoot a damaged computer:

1.

Turn off the system, including any attached peripherals, and disconnect the sys-

tem from the electrical outlet.

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2.

Open the panel doors on top of the computer.

See ²Accessing the Interior of Your System³ found earlier in this chapter.

3.

Check all the board and card connections in the computer.

Check the following connections:

²

Expansion-card connections to the system board

²

Drive carrier connections to the SCSI backplane board

4.

Verify all internal cable and component connections.

Make sure that all cables are properly connected and that all components are

properly seated in their connectors and sockets.

5.

Close the computer panel doors and reconnect the system to the electrical

outlet.

6.

Run the System Set test group in the Dell Diagnostics.

See Chapter 5, ²Running the Dell Diagnostics.³

Do the tests complete successfully?

Yes.

The system is operating properly.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

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If an error message indicates a problem with the battery, or if the System Setup pro-

gram loses the system configuration information when the computer is turned off, the

battery may be defective.

Follow these steps to troubleshoot the battery:

1.

Turn off the system, including any attached peripherals, and disconnect the sys-

tem from the electrical outlet.