Dell PowerEdge 4350 Dell PowerEdge 4350 Systems Installation and Troubleshooti - Page 79

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Match case Limit results 1 per page

---

100% Actual Size Fit Width Fit Height Fit Page Automatic

Checking the Equipmen

t

6-5

3.

Check the contents of the start-up files.

See ²Installing and Configuring Software³ in Chapter 4.

Are the port configuration commands correct?

Yes.

Go to step 5.

No.

Go to step 4.

4.

Change the necessary statements in the start-up files.

If the port problem is confined to a particular application program, see the appli-

cation program±s documentation for specific port configuration requirements.

Is the problem resolved?

Yes.

You have fixed the problem.

No.

Go to step 5.

5.

Reboot the system from the diagnostics diskette, and run the Serial/Infrared

Ports test group and/or the Parallel Ports test group in the Dell Diagnostics.

See Chapter 5, ²Running the Dell Diagnostics.³

The Serial/Infrared Ports test group and the Parallel Ports test group test the basic

functions of the system board±s I/O port logic. Also, if a parallel printer is con-

nected to the parallel port, the Parallel Ports test group tests the communications

link between the system board±s I/O port logic and the printer.

Did the tests run successfully?

Yes.

Go to step 6.

No.

See Chapter 12, ²Getting Help,³ for instructions on obtaining technical

assistance.

6.

If the problem persists, go to ²Troubleshooting a Parallel Printer³ or ²Trouble-

shooting a Serial I/O Device³ found later in this chapter, depending on which

device appears to be malfunctioning.

7URXEOHVKRRWLQJ±D±3DUDOOHO±3ULQWHU

If the procedure in the preceding subsection, ²Troubleshooting the Basic I/O Func-

tions,³ indicates that the problem is with a parallel printer, follow these steps:

1.

Turn off the parallel printer and computer.

2.

Swap the parallel printer interface cable with a known working cable.

3.

Turn on the parallel printer and computer.