Dell PowerEdge R840 EMC Installation and Service Manual - Page 141

Restore the service tag using Easy Restore, Manually updating Service Tag, Trusted Platform Module

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For more information, see iDRAC User's Guide, at Dell.com/iDRACmanuals. Restore the service tag using Easy Restore The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up automatically in a backup flash drive device. If BIOS detects a new system board, and the Service Tag in the backup Flash device is different, BIOS prompts the user to restore the backup information. About this task Following is a list of options available: 1. Restore the Service Tag, iDRAC license, and diagnostics information, press Y. 2. Navigate to the Lifecycle Controller based restore options, press N. 3. Restore data from a previously created Hardware Server Profile, press F10. NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data. 4. To restore the system configuration data, press Y 5. To use the default configuration settings, press N NOTE: After the restore process is complete, system reboots. NOTE: If restoring the Service Tag is successful, you can check the Service Tag information in the System Information screen and compare it with the Service Tag on the system. Manually updating Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. About this task If you know the system Service Tag, use the System Setup menu to enter the Service Tag. Steps 1. Turn on the system. 2. To enter the System Setup, press F2. 3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click OK. Trusted Platform Module Upgrading Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 44. 2. Follow the procedure listed in Before working inside your system on page 45. NOTE: • Ensure that your operating system supports the version of the TPM being installed. • Ensure that you download and install the latest BIOS firmware on your system. • Ensure that the BIOS is configured to enable UEFI boot mode. Installing and removing system components 141

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For more information, see iDRAC User's Guide, at Dell.com/iDRACmanuals.
Restore the service tag using Easy Restore
The Easy Restore feature allows you to restore your Service Tag, iDRAC license, UEFI configuration, and the system configuration data
after replacing the system board. All data is backed up automatically in a backup flash drive device. If BIOS detects a new system board,
and the Service Tag in the backup Flash device is different, BIOS prompts the user to restore the backup information.
About this task
Following is a list of options available:
1.
Restore the Service Tag, iDRAC license, and diagnostics information, press
Y.
2.
Navigate to the Lifecycle Controller based restore options, press
N.
3.
Restore data from a previously created
Hardware Server Profile
, press
F10.
NOTE:
When the restore process is complete, BIOS prompts to restore the system configuration data.
4.
To restore the system configuration data, press
Y
5.
To use the default configuration settings, press
N
NOTE:
After the restore process is complete, system reboots.
NOTE:
If restoring the Service Tag is successful, you can check the Service Tag information in the System Information
screen and compare it with the Service Tag on the system.
Manually updating Service Tag
After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using
System Setup
.
About this task
If you know the system Service Tag, use the
System Setup
menu to enter the Service Tag.
Steps
1.
Turn on the system.
2.
To enter the
System Setup
, press
F2
.
3.
Click
Service Tag Settings
.
4.
Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5.
Click
OK
.
Trusted Platform Module
Upgrading Trusted Platform Module
Prerequisites
1.
Follow the safety guidelines listed in
Safety instructions
on page 44.
2.
Follow the procedure listed in
Before working inside your system
on page 45.
NOTE:
•
Ensure that your operating system supports the version of the TPM being installed.
•
Ensure that you download and install the latest BIOS firmware on your system.
•
Ensure that the BIOS is configured to enable UEFI boot mode.
Installing and removing system components
141