Home » Dell Manuals » Servers » Dell PowerEdge T30 » Manual Viewer

Dell PowerEdge T30 Owners Manual - Page 90

Troubleshooting your system, Minimum to POST, Troubleshooting system startup failure

Add to My Manuals
Save this manual to your list of manuals

Page 90 highlights

9 Troubleshooting your system Safety first - for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: Solution validation was performed by using the factory shipped hardware configuration. Topics: • Minimum to POST • Troubleshooting system startup failure • Troubleshooting external connections • Troubleshooting the video subsystem • Troubleshooting a USB device • Troubleshooting a serial input and output device • Troubleshooting a NIC • Troubleshooting a wet system • Troubleshooting a damaged system • Troubleshooting the system battery • Troubleshooting power supply units • Troubleshooting cooling fans • Troubleshooting system memory • Troubleshooting an optical drive • Troubleshooting a drive • Troubleshooting expansion cards • Troubleshooting processors Minimum to POST Minimum components The minimum components to allow the Dell PowerEdge T30 to complete POST are as follows: • System board • Power supply unit • Processor (CPU) • One Memory Module (DIMM) installed in socket A1 Troubleshooting system startup failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in which you installed the operating system. For all other startup issues, note the system messages that appear on the screen. 90 Troubleshooting your system

Section	Page
Dell PowerEdge T30 Owner's Manual	3
Notes, cautions, and warnings	7
Supported configurations for the Dell PowerEdge T30 system	7
Supported operating systems	8
Front panel	9
Front panel features of the PowerEdge T30 system	9
Back panel	10
Back panel features of the PowerEdge T30 system	10
Diagnostic indicators	11
Diagnostic indicators on the front panel	11
NIC indicator codes	12
Power on LED indicator codes	12
Power indicator codes for power supply unit	13
Documentation resources	15
Technical specifications	16
Chassis dimensions	16
Chassis weight	16
Processor specifications	17
PSU specifications	17
System battery specification	17
Expansion bus specifications	17
Memory specifications	17
Storage Controller card specifications	18
Drive specifications	18
Hard drives	18
Optical drive	18
Ports and connectors specifications	18
USB ports	18
NIC port	19
Video specification	19
Environmental specifications	19
Particulate and gaseous contamination specifications	20
Initial system setup and configuration	21
Setting up your system	21
Options to install the operating system	21
Methods to download firmware and drivers	21
Downloading the drivers and firmware	21
System Setup	22
Boot Sequence	22
Navigation keys	23
System Setup options	23
Updating the BIOS	29
BIOS recovery	30
BIOS recovery using USB key	30
Trusted Platform Module specification	30
Upgrading Trusted Platform Module to version 2.0	31
Downgrading the Trusted Platform Module to version 1.2	31
Configuring TPM Bitlocker key	32
System and setup password	33
Assigning a system password and setup password	33
Deleting or changing an existing system and/or setup password	34
Disabling a system password	34
Intel Active Management Technology	35
Installing and removing system components	36
Safety instructions	36
Before working inside your system	36
After working inside your system	36
Recommended tools	37
System cover	37
Removing the system cover	37
Installing the system cover	38
Bezel	39
Removing the bezel	39
Installing the bezel	40
Inside the system	41
Power switch	42
Removing the power switch	42
Installing the power switch	43
Chassis intrusion switch	44
Removing the chassis intrusion switch	44
Installing the chassis intrusion switch	45
Input/Output (I/O) panel	46
Removing the I/O panel	46
Installing the I/O panel	47
Hard drives	48
Removing the hard drive cage	49
Installing the hard drive cage	50
Removing a 3.5-inch hard drive carrier from the hard drive cage	50
Installing a 3.5-inch hard drive carrier in the hard drive cage	52
Removing a 2.5-inch hard drive(s) from the optical drive bay	53
Installing a 2.5-inch hard drive(s) in the optical drive bay	55
Removing a 3.5-inch hard drive carrier from the hard drive bay	57
Installing a 3.5-inch hard drive carrier in the hard drive bay	57
Removing a hard drive from a hard drive carrier	58
Installing a hard drive into a hard drive carrier	59
Optical drive	60
Removing the optical drive	60
Installing the optical drive	61
Removing the optical drive filler	63
Installing the optical drive filler	64
System memory	66
General memory module installation guidelines	67
Sample memory configurations	67
Removing a memory module	68
Installing a memory module	69
System fan	70
Removing the system fan	70
Installing the system fan	71
Expansion cards	72
Expansion card installation guidelines	72
Removing an expansion card	72
Installing an expansion card	73
Processors and heat sinks	75
Removing a heat sink	75
Removing the processor	76
Installing a processor	77
Installing a heat sink	78
Power supply unit	79
Removing the power supply unit	79
Installing the power supply unit	80
System battery	80
Replacing the system battery	81
System board	82
Removing the system board	82
Installing the system board	83
Entering the system service tag using Intel Active Management Technology	84
Entering the system Service Tag by using System Setup	85
Using system diagnostics	86
Dell Embedded System Diagnostics	86
Running the Embedded System Diagnostics from Boot Manager	86
System diagnostics controls	86
Jumpers and connectors	87
System board connectors	87
System board jumper settings	88
Disabling forgotten password	89
Troubleshooting your system	90
Minimum to POST	90
Troubleshooting system startup failure	90
Troubleshooting external connections	91
Troubleshooting the video subsystem	91
Troubleshooting a USB device	91
Troubleshooting a serial input and output device	92
Troubleshooting a NIC	92
Troubleshooting a wet system	93
Troubleshooting a damaged system	93
Troubleshooting the system battery	94
Troubleshooting power supply units	95
Troubleshooting power source problems	95
Power supply unit problems	95
Power supply unit Built-in Self Test button	95
Troubleshooting cooling fans	96
Troubleshooting system memory	97
Troubleshooting an optical drive	98
Troubleshooting a drive	98
Troubleshooting expansion cards	99
Troubleshooting processors	100
Getting help	101
Contacting Dell EMC	101
Documentation feedback	101
Accessing system information by using QRL	101
Quick Resource Locator	102