Dell TL2000 User Guide - Page 184

Error Codes, Description, User Action

Page 184 highlights

Error Codes Errors described in this section are hard errors. If such an error occurs the library stops all operations and the Error LED starts blinking. An appropriate message will be posted on the Operator Control Panel and the Web User Interface. These errors are also reported via email notification, if enabled. To enable email notifications, refer to "Configure Library: Email Notification" on page 5-55. Table 8-1. Main Error Codes Error Code Description User Action 80 Bar code reader Error, cannot initialize BCR Error Code 80 01 may be posted if 81 Bar code reader Error, no response from BCR the library has a BCR (Bar Code Reader) that requires a minimum 82 EEPROM (Electrically Erasable Programmable Read-Only level of library firmware. Update the Memory ) Error, no response from EEPROM (located on accessor controller) library firmware to 9.00 or higher. If the problem still exists, follow the 83 Accessor controller generic problem 84 Setting of gripper motor parameters failed procedure below. Refer to "Isolating a Library Controller Card vs. Accessor Enclosure Problem" on 85 Setting of slider motor parameters failed 86 Setting of elevator motor parameters failed page 7-10. Possible Replacement CRUs: v Primary: Library Enclosure 87 Setting of rotation motor parameters failed v Secondary: Library Controller 88 Setting of sled motor parameters failed Card 89 Gripper blocked 8A Slider blocked 8B Elevator blocked 8C Rotation blocked 8D Sled blocked 1. If this is the first time the library has been powered ON or if it has been moved to a new location, ensure that the shipping lock has been removed. The lock is located on the top of the library (see "Removing and Storing the Shipping Lock" on page 4-4). 2. Refer to "Isolating a Library Controller Card vs. Accessor Enclosure Problem" on page 7-10. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide

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Error Codes
Errors described in this section are hard errors. If such an error occurs the library
stops all operations and the Error LED starts blinking. An appropriate message
will be posted on the Operator Control Panel and the Web User Interface. These
errors are also reported via email notification, if enabled. To enable email
notifications, refer to “Configure Library: Email Notification” on page 5-55.
Table 8-1. Main Error Codes
Error Code
Description
User Action
80
Bar code reader Error, cannot initialize BCR
Error Code 80 01 may be posted if
the library has a BCR (Bar Code
Reader) that requires a minimum
level of library firmware. Update the
library firmware to 9.00 or higher. If
the problem still exists, follow the
procedure below. Refer to “Isolating
a Library Controller Card vs.
Accessor Enclosure Problem” on
page 7-10. Possible Replacement
CRUs:
v
Primary: Library Enclosure
v
Secondary: Library Controller
Card
81
Bar code reader Error, no response from BCR
82
EEPROM (Electrically Erasable Programmable Read-Only
Memory ) Error, no response from EEPROM (located on
accessor controller)
83
Accessor controller generic problem
84
Setting of gripper motor parameters failed
85
Setting of slider motor parameters failed
86
Setting of elevator motor parameters failed
87
Setting of rotation motor parameters failed
88
Setting of sled motor parameters failed
89
Gripper blocked
1.
If this is the first time the library
has been powered ON or if it has
been moved to a new location,
ensure that the shipping lock has
been removed. The lock is located
on the top of the library (see
“Removing and Storing the
Shipping Lock” on page 4-4).
2.
Refer to “Isolating a Library
Controller Card vs. Accessor
Enclosure Problem” on page 7-10.
Possible Replacement CRUs:
v
Primary: Library Enclosure
v
Secondary: Library Controller
Card
8A
Slider blocked
8B
Elevator blocked
8C
Rotation blocked
8D
Sled blocked
8-2
Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide