Epson 3800 Service Manual - Page 71

Cancel/Reset, Paper Feed/Down

Page 71 highlights

EPSON Stylus Pro 3800/3800C/3850 Revision A Message on LCD INK CARTRIDGE NON-GENUINE CARTRIDGE! MAY NOT PERFORM AT OPTIMUM. CONTINUE? INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. DO YOU ACCEPT THIS? INK CARTRIDGE REPLACE INK CARTRIDGE INK COVER OPEN CLOSE THE INK COVER COMMAND ERROR CHECK DRIVER SETTINGS PAPER SKEW PRESS THE DOWN BUTTON LOAD PAPER CORRECTLY PAPER ERROR PRESS THE DOWN BUTTON LOAD PAPER CORRECTLY Description The installed ink cartridge is not the EPSON genuine cartridge. Remedy After selecting "NO", replace the ink cartridge with a genuine one. The installed ink cartridge is not the EPSON genuine cartridge. After selecting "NO", replace the ink cartridge with a genuine one. The ink cartridge is empty. Replace the ink cartridge with a new one. The Ink Cover is open. The Ink Cover Open sensor is broken. The printer received an invalid command. Paper skew was detected when paper was fed from the rear or front manual tray. Close the Ink Cover. Replace the Ink Cover Open sensor (LOCK, COVER, ASSY.). See 4.3.6.1 LOCK, COVER, ASSY. on page 123. Cancel the job and reset the printer by pressing the Cancel/Reset button for more than three seconds. Check if the correct printer driver has been installed on the PC. If not, install the correct driver. Press the Paper Feed/Down button to eject the paper. Unsupported media (such as a transparency) was fed, and the PW sensor cannot detect the media. Press the Paper Feed/Down button to eject the paper, and change it with a correct one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu to OFF. The PW sensor cannot detect the paper because the paper is similar in color to Press the Paper Feed/Down button to eject the paper, and change it with a the platen. different colored one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu to OFF. The PW sensor is broken. Replace the PW sensor (BOARD ASSY., DETECTOR, PW; B) See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 174. TROUBLE SHOOTING Remedies for Error Messages 71

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EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Error Messages
71
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
<YES
NO>
The installed ink cartridge is not the EPSON genuine cartridge.
After selecting “NO”, replace the ink cartridge with a genuine one.
INK CARTRIDGE
THIS MAY VOID EPSON’S
WARRANTY.
DO YOU ACCEPT THIS?
<ACCEPT
DECLINE>
The installed ink cartridge is not the EPSON genuine cartridge.
After selecting “NO”, replace the ink cartridge with a genuine one.
INK CARTRIDGE
REPLACE INK CARTRIDGE
The ink cartridge is empty.
Replace the ink cartridge with a new one.
INK COVER OPEN
CLOSE THE INK COVER
The Ink Cover is open.
Close the Ink Cover.
The Ink Cover Open sensor is broken.
Replace the Ink Cover Open sensor (LOCK, COVER, ASSY.).
See 4.3.6.1
LOCK, COVER, ASSY. on page 123.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer received an invalid command.
Cancel the job and reset the printer by pressing the
Cancel/Reset
button for
more than three seconds.
Check if the correct printer driver has been installed on the PC. If not, install
the correct driver.
PAPER SKEW
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Paper skew was detected when paper was fed from the rear or front manual
tray.
Press the
Paper Feed/Down
button to eject the paper.
PAPER ERROR
PRESS THE
DOWN BUTTON
LOAD PAPER
CORRECTLY
Unsupported media (such as a transparency) was fed, and the PW sensor
cannot detect the media.
Press the
Paper Feed/Down
button to eject the paper, and change it with a
correct one. Or, set the PAPER SIZE CHECK in the PRINTER SETUP menu
to OFF.
The PW sensor cannot detect the paper because the paper is similar in color to
the platen.
Press the
Paper Feed/Down
button to eject the paper, and change it with a
different colored one. Or, set the PAPER SIZE CHECK in the PRINTER
SETUP menu to OFF.
The PW sensor is broken.
Replace the PW sensor (BOARD ASSY., DETECTOR, PW; B)
See 4.3.11.4
BOARD ASSY., DETECTOR, PW; B on page 174.
Message on LCD
Description
Remedy