Epson 3800 Service Manual - Page 79

EPSON Stylus Pro 3800/3800C/3850 Error Code Error Name 150C PF phase detection error 1511 Drive time monitor time-out (APG) 1520 Drive time monitor time-out (CR) 1531 ASF phase detection error 1535 Pressure pump home detection error 1550 Borderless print ink pad error 1600 Paper width sensor obstruction error 1601 1A23 1A26 Paper width sensor malfunction Invalid RTC data RTC communication time-out Revision A Description Remedy The APG sensor cannot detect the origin point when the APG motor has driven for a predetermined time period. Replace the APG motor (MOTOR, ASSY, APG). See 4.3.5.1 MOTOR ASSY., APG on page 118. Replace the APG sensor. See 4.3.6.5 APG SENSOR on page 129. The APG motor run away out of control. Turn the printer power On and Off. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN on page 112. The CR motor run away out of control. Turn the printer power On and Off. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN on page 112. A status detected by the ASF sensor does not change when the Replace the ASF motor (MOTOR, ASSY, ASF). ASF motor has driven for a predetermined time period. See 4.3.5.2 MOTOR ASSY., ASF on page 120. Replace the ASF sensor. See 4.4.1.3 ASF SENSOR on page 184. The home position of the Pressure pump cannot be detected at power-on because the ridges of the accordion unit are adhered to each other, or the Pressure pump home sensor is broken. Replace the Pressure Pump (PURESSURE, PUMP, ASSY). See 4.3.12.1 PRESSURE, PUMP, ASSY. on page 176. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.1 BOARD ASSY., MAIN on page 112. The counter for the waste ink used at the bleed-off margins for borderless printing has reached its upper limit. Replace the ink pad for borderless print (POROUS PAD, INK WASTE BOX, RIGHT/LEFT) and reset the counter using the Adjustment Program. See 4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/ POROUS PAD, INK WASTE BOX, LEFT on page 162. A foreign substance on the platen was detected at power-on. Remove any dirt or foreign substances from the plate. Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B). See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 174. Replace the CR motor (MOTOR, ASSY, CR). See 4.3.5.3 MOTOR ASSY., CR on page 121. The PW sensor is broken. Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B). See 4.3.11.4 BOARD ASSY., DETECTOR, PW; B on page 174. The various absolute time data stored in the NVRAM is abnormal. Reset the RTC using the Adjustment Program and set the correct date and time. The RTC circuit on the main board is malfunctioning. 1. Turn the power Off and remove the lithium battery. 2. After a several seconds, reattach the battery and turn the power back On. 3. If the printer recovers from the error, Reset the RTC using the Adjustment Program and set the correct date and time TROUBLE SHOOTING Remedies for Service Call Error 79