Epson 3800 Service Manual - Page 72

Paper Feed/Down, Cancel/Reset - stylus pro printing blank pages

Page 72 highlights

EPSON Stylus Pro 3800/3800C/3850 Revision A Message on LCD BORDERLESS ERROR PRESS THE DOWN BUTTON LOAD THE CORRECT SIZE PAPER PAPER EJECT ERROR PRESS THE DOWN BUTTON AND REMOVE PAPER PAPER FEED ERROR LOAD PAPER CORRECTLY PRESS THE DOWN BUTTON PAPER REMOVE REMOVE PAPER FROM THE REAR PAPER ERROR LOAD PAPER PAPER SIZE ERROR LOAD THE CORRECT SIZE PAPER PAPER SENSOR ERROR PRESS THE BUTTON LOAD DIFFERENT PAPER Description Remedy The paper edges are not on the Porous Pad because the size of the loaded paper Press the Paper Feed/Down button to eject the paper. is not supported for borderless printing. Load paper of the size available for borderless printing. See 1.3.3 Paper Support on page 15. The paper edges are not on the Porous Pad because the paper is not set in the Press the Paper Feed/Down button to eject the paper, and set the paper correct position. correctly. The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to OFF. Set the PAPER SIZE CHECK to ON. The paper length is longer than available length shown below. The PE sensor does not turn Off even after the PF Motor has driven a predetermined number of steps. „ Cut sheet: Less than 1,200 mm „ Board paper: Less than 24 inches Press the Paper Feed/Down button to eject the paper. The paper is stuck in the paper path, and cannot be ejected. Remove the paper. The PE sensor is broken. Replace the PE sensor (PAPER, DETECTOR, ASSY.). See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185. Sheets of paper stacked on the ASF became misaligned while performing duplex-printing. Reset the ejected blank paper and press the Paper Feed/Down button. The paper cannot be ejected normally for some reasons. The PE sensor is broken. Feeding paper from the ASF failed twice in succession. A print job specifying the rear or front manual feed tray as its paper source is received, but the PE sensor does not detect the paper. The size of the loaded paper is different from that is specified in the received job. Remove the paper. Replace the PE sensor (PAPER, DETECTOR, ASSY.). See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185. Load paper and press the Paper Feed/Down button. Check the PF roller and replace it if worn. See 4.4.1.1 ASF, ASSY. on page 179. Replace the PE sensor (PAPER, DETECTOR, ASSY.). See 4.4.1.4 PAPER, DETECTOR, ASSY. on page 185. Load paper whose size matches with the job setting. The low reflective paper is used. An error has occurred at the Ink Mark sensor sensitivity check. Press the Cancel/Reset button and load a different type of paper. Replace the Ink Mark sensor (BOARD ASSY., INK MARK). See 4.3.11.3 BOARD ASSY., INK MARK on page 173. TROUBLE SHOOTING Remedies for Error Messages 72

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EPSON Stylus Pro 3800/3800C/3850
Revision A
TROUBLE SHOOTING
Remedies for Error Messages
72
BORDERLESS ERROR
PRESS THE DOWN BUTTON
LOAD THE CORRECT SIZE
PAPER
The paper edges are not on the Porous Pad because the size of the loaded paper
is not supported for borderless printing.
Press the
Paper Feed/Down
button to eject the paper.
Load paper of the size available for borderless printing.
See 1.3.3
Paper Support on page 15.
The paper edges are not on the Porous Pad because the paper is not set in the
correct position.
Press the
Paper Feed/Down
button to eject the paper, and set the paper
correctly.
The PAPER SIZE CHECK in the PRINTER SETUP menu has been set to
OFF.
Set the PAPER SIZE CHECK to ON.
PAPER EJECT ERROR
PRESS THE
DOWN BUTTON
AND REMOVE
PAPER
The paper length is longer than available length shown below. The PE sensor
does not turn Off even after the PF Motor has driven a predetermined number
of steps.
±
Cut sheet:
Less than 1,200 mm
±
Board paper: Less than 24 inches
Press the
Paper Feed/Down
button to eject the paper.
The paper is stuck in the paper path, and cannot be ejected.
Remove the paper.
The PE sensor is broken.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4
PAPER, DETECTOR, ASSY. on page 185.
PAPER FEED ERROR
LOAD PAPER
CORRECTLY
PRESS THE
DOWN BUTTON
Sheets of paper stacked on the ASF became misaligned while performing
duplex-printing.
Reset the ejected blank paper and press the
Paper Feed/Down
button.
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
The paper cannot be ejected normally for some reasons.
Remove the paper.
The PE sensor is broken.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4
PAPER, DETECTOR, ASSY. on page 185.
PAPER ERROR
LOAD PAPER
Feeding paper from the ASF failed twice in succession.
Load paper and press the
Paper Feed/Down
button.
Check the PF roller and replace it if worn.
See 4.4.1.1
ASF, ASSY. on page 179.
A print job specifying the rear or front manual feed tray as its paper source is
received, but the PE sensor does not detect the paper.
Replace the PE sensor (PAPER, DETECTOR, ASSY.).
See 4.4.1.4
PAPER, DETECTOR, ASSY. on page 185.
PAPER SIZE ERROR
LOAD THE CORRECT SIZE
PAPER
The size of the loaded paper is different from that is specified in the received
job.
Load paper whose size matches with the job setting.
PAPER SENSOR ERROR
PRESS THE
BUTTON
LOAD DIFFERENT PAPER
The low reflective paper is used.
Press the
Cancel/Reset
button and load a different type of paper.
An error has occurred at the Ink Mark sensor sensitivity check.
Replace the Ink Mark sensor (BOARD ASSY., INK MARK).
See 4.3.11.3
BOARD ASSY., INK MARK on page 173.
Message on LCD
Description
Remedy