Paper does not feed from Tray 2 or 3
..............................................................................
222
Transparencies or glossy paper will not feed
..................................................................
223
Envelopes jam or will not feed in the product
..................................................................
223
Output is curled or wrinkled
.............................................................................................
224
Product will not duplex or duplexes incorrectly
................................................................
224
Understand lights on the formatter
...................................................................................................
226
Formatter connectivity LED
.............................................................................................
226
Heartbeat LED
.................................................................................................................
228
HP Jetdirect LEDs
...........................................................................................................
229
Correct print quality and copy quality problems
...............................................................................
229
Example print quality problems
........................................................................................
229
Repetitive defects ruler
....................................................................................................
231
Overhead transparency defects
.......................................................................................
232
Print-quality problems associated with the environment
..................................................
232
Print quality problems associated with jams
....................................................................
232
Optimize and improve image quality
................................................................................
232
Calibrate the product
.......................................................................................
232
Print-quality-troubleshooting pages
.................................................................
233
Solve performance problems
...........................................................................................................
234
Solve fax problems
...........................................................................................................................
235
Solve e-mail problems
......................................................................................................................
235
Validate the SMTP gateway address
...............................................................................
235
Validate the LDAP gateway address
...............................................................................
235
Solve connectivity problems
.............................................................................................................
236
Solve direct-connect problems
........................................................................................
236
Solve network problems
..................................................................................................
236
Product software problems
...............................................................................................................
238
Solve common Windows problems
.................................................................................................
239
Solve common Macintosh problems
................................................................................................
240
Appendix A
Supplies and accessories
Order parts, accessories, and supplies
............................................................................................
244
Part numbers
....................................................................................................................................
245
Accessories
.....................................................................................................................
245
Print cartridges and toner collection unit
..........................................................................
245
Memory
............................................................................................................................
245
Cables and interfaces
......................................................................................................
246
Maintenance kits
..............................................................................................................
246
Appendix B
Service and support
Hewlett-Packard limited warranty statement
....................................................................................
248
Print cartridge limited warranty statement
........................................................................................
249
HP Color LaserJet Fuser Kit Limited Warranty Statement
...............................................................
250
x
ENWW