1 x 500 paper feeder
......................................................................
420
Sensors
...........................................................................................................
421
General timing chart
........................................................................................
423
Circuit diagrams
..............................................................................................
423
Print-quality troubleshooting tools
....................................................................................
427
Repetitive defects ruler
...................................................................................
428
Calibrate the product
.......................................................................................
430
Internal print-quality test pages
........................................................................................
431
Print-quality-troubleshooting pages
.................................................................
431
Diagnostics page
.............................................................................................
434
Cleaning page
.................................................................................................
435
Configuration pages
........................................................................................
436
Configuration page
.........................................................................
436
HP embedded Jetdirect page
.........................................................
438
Embedded protocol page
...............................................................
439
Finding important information on the configuration pages
..............
440
Color-band test
................................................................................................
440
Control-panel messages
..................................................................................................................
441
Event log messages
.........................................................................................................................
468
Print an event log
.............................................................................................................
468
Show an event log
...........................................................................................................
468
Clear the event log
...........................................................................................................
468
Event log message table
.................................................................................................
468
Clear paper jams
..............................................................................................................................
472
Common causes of jams
.................................................................................................
472
Jam locations
...................................................................................................................
473
Clear jams
........................................................................................................................
473
Clear jams in the right door
.............................................................................
475
Clear jams in the output bin area
....................................................................
479
Clear jams in Tray 1
........................................................................................
480
Clear jams in Tray 2
........................................................................................
482
Clear jams in the optional 500-sheet paper and heavy media tray
(Tray 3)
............................................................................................................
483
Clear jams in the lower right door (Tray 3)
......................................................
484
Clear jams in the document feeder
.................................................................
485
Jam recovery
...................................................................................................................
486
Solve paper-handling problems
........................................................................................................
487
Product feeds multiple sheets
..........................................................................................
487
Product feeds incorrect page size
...................................................................................
487
Product pulls from incorrect tray
......................................................................................
487
Paper does not feed automatically
..................................................................................
488
Paper does not feed from Tray 2 or 3
..............................................................................
488
Transparencies or glossy paper will not feed
..................................................................
489
Envelopes jam or will not feed in the product
..................................................................
489
xii
ENWW