HP CM3530 Service Manual - Page 477

Table 7-12 Control-panel messages (continued) Control panel message Description 50.1 FUSER ERROR The fuser has experienced a lowtemperature error. ENWW Recommended action ● Reduce the number of originals. ● Reset the fax settings to factory defaults. Configure only the basic settings needed to operate: country/ region, company name, and fax number. ● Verify that the fax card firmware revision is the correct version for the formatter firmware version on the product. c. If the error occurs only when printing a job, try the following actions: ● Verify that the printer driver is correct for your product. ● Try printing another file from the same software program or from another software program. ● Reduce the number of features being used in the print job, such as printing watermarks, printing multiple pages on one sheet, or using job-storage features. ● If other files or software programs are successful, try making changes to the file, such using different fonts, changing driver settings, or printing with another driver language, such as PCL 6. d. If the error continues to occur, update the product firmware. Obtain the latest firmware from www.hp.com/go/ cljcm3530mfp_firmware. 3. If the error persists after performing these steps, contact your Hewlett Packard support center. 1. Remove any paper jams from the fuser area. 2. Remove the fuser. Check the connector (J50) between the fuser and the product. Replace the cable or fuser if the connector is damaged. 3. If the problem persists, replace the fuser. See Fuser on page 200. Control-panel messages 447