HP CM3530 Service Manual - Page 81
Table 2-17, Troubleshooting menu continued - scanner error
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Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Paper Path Sensors Paper Path Test Test Page Source Duplex Copies Manual Sensor Test Component Test A list of available components appears. Repeat Print/Stop Test Color Band Test Test Page Copies Scanner Tests A list of available scanner tests appears. Values Description color is the source of a problem. In this mode, all consumable-related errors are ignored. Initiate a test of the paper-path sensors. Print Generate a test page for testing the paperhandling features. Define the path for the test in order to test specific paper paths. All trays Tray 1 Specify whether the test page is printed from all trays or from a specific tray. Tray 2 (Additional trays are shown, if applicable.) Off (default) On Select whether the duplexer should be included in the test. Range: 1-500, Default is 1. Select how many pages should be sent from the specified source as part of the test. This item performs tests to determine whether the paper-path sensors are operating correctly. Exercise individual parts independently to isolate noise, leaking, or other issues. To start the test, select one of the components. The test runs the number of times specified in the Repeat option. You might be prompted to remove parts from the product during the test. Press the Stop button to abort the test. Once (default) Determines the number of times the test runs. Continuous Continuous value from 0 to 60,000 milliseconds. Default: 0 Isolate faults by stopping the product during the print cycle and observing where in the process the image degrades. To run the test, specify a stop time. The next job that is sent to the product stops at the specified time in the process. Print Prints a page that helps identify arcing in the high-voltage power supplies. Continuous value from 1 to 30. Specify the number of copies to print for the Color Band test. Default: 1 A service technician can use this menu item to diagnose potential problems with the product scanner. ENWW Troubleshooting menu 51