HP CM3530 Service Manual - Page 475

Table 7-12 Control-panel messages (continued) Control panel message Description ENWW Recommended action If the error recurs only after connecting one of the interface cables or it happens randomly, go to step 2. If the error returns after the second time you turn the product off and on, follow these steps: a. The error has been isolated to when the product is in stand-alone condition. Turn the product off and remove the hard drive, fax card (if equipped), any HP paper-handling accessories, all third-party DIMMs (leave the minimum HP memory installed), and all third-party accessories. b. After you have removed all components, turn the product on and print a configuration page. If the configuration page prints, the error has been isolated to one or more components you removed. Go to step c. If the configuration page does not print, go to step e. c. Turn the product off, reinstall one of the components onto the formatter, and turn the product on. Print the configuration page after the individual component is added. d. Continue reinstalling one component at a time and printing the configuration page until you identify the faulty component. Replace the faulty component, or contact the third-party accessory supplier. e. If the configuration page did not print in step b, turn the product off and reinstall all components removed from the formatter. Reinstall the formatter. f. Perform a Cold Reset, Disk INIT and NVRAM INIT. NOTE: Customer settings or data from the disk might be lost. g. If the product does not come to a ready state after performing all steps listed above, contact your Hewlett Packard support center. Control-panel messages 445