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HP Color LaserJet Pro M252 User Guide - Page 61

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Tab or section Description Home tab Provides product, status, and configuration information. ● Device Status: Shows the product status and shows the approximate percent life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply life remaining can vary. Consider having a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced unless the print quality is no longer acceptable. ● Device Configuration: Shows the information found on the product configuration page. ● Network Summary: Shows the information found on the product network configuration page. ● Reports: Print the configuration and supplies status pages that the product generates. ● Event Log: Shows a list of all product events and errors. System tab ● Device Information: Provides basic product and company information. Provides the ability to configure the product from your computer. ● Paper Setup: Change the default paper-handling settings for the product. ● Print Quality: Change the default print-quality settings for the product. ● EcoSMART Console: Change the default times for entering Sleep mode or Auto Power Down mode. Configure which events cause the product to wake. ● Paper Types: Configure print modes that correspond to the paper types that the product accepts. ● System Setup: Change the system defaults for the product. ● Service: Perform the cleaning procedure on the product. ● Save and Restore: Save the current settings for the product to a file on the computer. Use this file to load the same settings onto another product or to restore these settings to this product at a later time. ● Administration: Set or change the product password. Enable or disable product features. NOTE: The System tab can be password-protected. If this product is on a network, always consult with the administrator before changing settings on this tab. Print tab ● Printing: Change the default product print settings, such as number of copies and paper orientation. These are the same options that are available on the control panel. Provides the ability to change default print settings from your computer. ● PCL5c: View and change the PCL5c settings. ● PostScript: Turn off or on the Print PS Errors feature. Networking tab (Network-connected products only) Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network. It also allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the product is directly connected to a computer. Provides the ability to change network settings from your computer. HP Web Services tab Use this tab to set up and use various Web tools with the product. ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 53

Section	Page
Product overview	9
Product views	10
Product front view	10
Product back view	11
2-line control-panel view (M252n model)	12
Touchscreen control-panel view (M252dw model)	13
Home screen layout	14
How to use the touchscreen control panel	15
Product specifications	16
Introduction	16
Technical specifications	16
Supported operating systems	16
Mobile printing solutions	18
Product dimensions	19
Power consumption, electrical specifications, and acoustic emissions	20
Operating-environment range	20
Product hardware setup and software installation	21
Paper trays	23
Load paper into the single-sheet slot (Tray 1)	24
Introduction	24
Load paper into the single-sheet priority feed slot	24
Load an envelope in the single-sheet priority feed slot (Tray 1)	25
Tray 1 paper orientation	27
Load paper into Tray 2	28
Introduction	28
Load paper into Tray 2	28
Load envelopes in Tray 2	30
Tray 2 paper orientation	33
Supplies, accessories, and parts	35
Order supplies, accessories, and parts	36
Ordering	36
Supplies and accessories	36
Customer self-repair parts	36
Replace the toner cartridges	38
Introduction	38
Remove and replace the toner cartridges	39
Print	45
Print tasks (Windows)	46
How to print (Windows)	46
Automatically print on both sides (Windows)	47
Manually print on both sides (Windows)	47
Print multiple pages per sheet (Windows)	48
Select the paper type (Windows)	48
Print tasks (macOS)	49
How to print (macOS)	49
Automatically print on both sides (macOS)	49
Manually print on both sides (macOS)	49
Print multiple pages per sheet (macOS)	50
Select the paper type (macOS)	50
Mobile printing	51
Introduction	51
Wi-Fi Direct and NFC Printing (wireless models only)	51
HP ePrint via email	52
HP ePrint software	53
AirPrint	53
Android embedded printing	53
Use walk-up USB printing (touchscreen models only)	55
Manage the product	57
Use HP Web Services applications (touchscreen models only)	58
Change the product connection type (Windows)	59
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	60
Advanced configuration with HP Utility for OS X	62
Open HP Utility	62
HP Utility features	62
Configure IP network settings	64
Introduction	64
Printer sharing disclaimer	64
View or change network settings	64
Rename the product on a network	64
Manually configure IPv4 TCP/IP parameters from the control panel	65
Product security features	67
Introduction	67
Assign or change the system password using the HP Embedded Web Server	67
Economy settings	68
Introduction	68
Print with EconoMode	68
Configure the Sleep/Auto Off After setting	68
Set the Shut Down After delay and configure the product to use 1 watt or less of power	69
Configure the Delay Shut Down setting	69
HP Web Jetadmin	71
Update the firmware	72
Method one: Update the firmware using the control panel	72
Method two: Update the firmware using the Firmware Update Utility	73
Solve problems	75
Customer support	76
Control panel help system (touchscreen models only)	77
Restore the factory-set defaults	78
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel	79
Change the “Very Low” settings	79
Order supplies	80
Product does not pick up paper or misfeeds	81
Introduction	81
The product does not pick up paper	81
The product picks up multiple sheets of paper	81
Clear paper jams	82
Introduction	82
Experiencing frequent or recurring paper jams?	82
Paper jam locations	83
Clear paper jams in the single-sheet slot (Tray 1)	84
Clear paper jams in Tray 2	86
Clear paper jams in the rear door and the fuser area	89
Clear paper jams in the output bin	91
Clear paper jams in the duplexer (duplex models only)	92
Improve print quality	94
Introduction	94
Print from a different software program	94
Check the paper-type setting for the print job	94
Check the paper type setting (Windows)	94
Check the paper type setting (OS X)	95
Check toner-cartridge status	95
Print and interpret the print quality page	96
Clean the product	96
Print a cleaning page	96
Visually inspect the toner cartridge	97
Check paper and the printing environment	97
Step one: Use paper that meets HP specifications	97
Step two: Check the environment	98
Adjust color settings (Windows)	98
Calibrate the product to align the colors	99
Check the EconoMode settings	100
Try a different print driver	101
Solve wired network problems	102
Introduction	102
Poor physical connection	102
The computer is using the incorrect IP address for the product	102
The computer is unable to communicate with the product	102
The product is using incorrect link and duplex settings for the network	103
New software programs might be causing compatibility problems	103
The computer or workstation might be set up incorrectly	103
The product is disabled, or other network settings are incorrect	103
Solve wireless network problems	104
Introduction	104
Wireless connectivity checklist	104
The product does not print after the wireless configuration completes	105
The product does not print, and the computer has a third-party firewall installed	105
The wireless connection does not work after moving the wireless router or product	105
Cannot connect more computers to the wireless product	105
The wireless product loses communication when connected to a VPN	106
The network does not appear in the wireless networks list	106
The wireless network is not functioning	106
Perform a wireless network diagnostic test	106
Reduce interference on a wireless network	106

Match case Limit results 1 per page

Tab or section

Description

Home

tab

Provides product, status, and

conﬁguration information.

●

Device Status

: Shows the product status and shows the approximate percent life remaining

of HP supplies.

●

Supplies Status

: Shows the approximate percent life remaining of HP supplies. Actual

supply life remaining can vary. Consider having a replacement supply available to install

when print quality is no longer acceptable. The supply does not need to be replaced unless

the print quality is no longer acceptable.

●

Device Conﬁguration

: Shows the information found on the product conﬁguration page.

●

Network Summary

: Shows the information found on the product network conﬁguration

page.

●

Reports

: Print the conﬁguration and supplies status pages that the product generates.

●

Event Log

: Shows a list of all product events and errors.

System

tab

Provides the ability to conﬁgure the

product from your computer.

●

Device Information

: Provides basic product and company information.

●

Paper Setup

: Change the default paper-handling settings for the product.

●

Print Quality

: Change the default print-quality settings for the product.

●

EcoSMART Console

: Change the default times for entering Sleep mode or Auto Power Down

mode. Conﬁgure which events cause the product to wake.

●

Paper Types

: Conﬁgure print modes that correspond to the paper types that the product

accepts.

●

System Setup

: Change the system defaults for the product.

●

Service

: Perform the cleaning procedure on the product.

●

Save and Restore

: Save the current settings for the product to a ﬁle on the computer. Use

this ﬁle to load the same settings onto another product or to restore these settings to this

product at a later time.

●

Administration

: Set or change the product password. Enable or disable product features.

NOTE:

The

System

tab can be password-protected. If this product is on a network, always

consult with the administrator before changing settings on this tab.

tab

Provides the ability to change default

print settings from your computer.

●

Printing

: Change the default product print settings, such as number of copies and paper

orientation. These are the same options that are available on the control panel.

●

PCL5c

: View and change the PCL5c settings.

●

PostScript

: Turn oﬀ or on the

Print PS Errors

feature.

Networking

tab

(Network-connected products only)

Provides the ability to change network

settings from your computer.

Network administrators can use this tab to control network-related settings for the product when

it is connected to an IP-based network. It also allows the network administrator to set up Wireless

Direct functionality. This tab does not appear if the product is directly connected to a computer.

HP Web Services

tab

Use this tab to set up and use various Web tools with the product.

ENWW

Advanced conﬁguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)