Home » HP Manuals » Printers » HP Color LaserJet Pro M252 » Manual Viewer

HP Color LaserJet Pro M252 User Guide - Page 72

Update the firmware, Method one: Update the firmware using the control panel

View all HP Color LaserJet Pro M252 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 72 highlights

Update the firmware HP offers periodic product updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the product firmware for a single product. When you update the firmware, Web Service apps will update automatically. There are two supported methods to perform a firmware update on this product. Use only one of the following methods to update the product firmware. Method one: Update the firmware using the control panel Use these steps to load the firmware from the control panel (for network-connected products only), and/or set the product to automatically load future firmware updates. For USB-connected products, skip to method two. 1. Make sure the product is connected to a wired (Ethernet) or wireless network with an active Internet connection. NOTE: The product must be connected to the internet to update the firmware via a network connection. 2. From the Home screen on the product control panel, open the Setup menu. ● For touchscreen control panels, touch the Setup button. ● For standard control panels, press the left or right arrow button. 3. Scroll to and open the Service menu, and then open the LaserJet Update menu. NOTE: If the LaserJet Update option is not listed, use method two. 4. Check for updates. ● For touchscreen control panels, touch Check for Updates Now. ● For standard control panels, select Check for Update. NOTE: The product automatically checks for an update, and if a newer version is detected, the update process automatically starts. 5. Set the product to automatically update the firmware when updates become available. From the Home screen on the product control panel, open the Setup menu. ● For touchscreen control panels, touch the Setup button. ● For standard control panels, press the left or right arrow button. Scroll to and open the Service menu, open the LaserJet Update menu, and then select the Manage Updates menu. Set the product to automatically update the firmware. ● For touchscreen control panels, set the Allow Updates option to YES, and then set the Check automatically option to ON. ● For standard control panels, set the Allow Updates option to YES, and then set the Automatic Check option to ON. 64 Chapter 5 Manage the product ENWW

Section	Page
Product overview	9
Product views	10
Product front view	10
Product back view	11
2-line control-panel view (M252n model)	12
Touchscreen control-panel view (M252dw model)	13
Home screen layout	14
How to use the touchscreen control panel	15
Product specifications	16
Introduction	16
Technical specifications	16
Supported operating systems	16
Mobile printing solutions	18
Product dimensions	19
Power consumption, electrical specifications, and acoustic emissions	20
Operating-environment range	20
Product hardware setup and software installation	21
Paper trays	23
Load paper into the single-sheet slot (Tray 1)	24
Introduction	24
Load paper into the single-sheet priority feed slot	24
Load an envelope in the single-sheet priority feed slot (Tray 1)	25
Tray 1 paper orientation	27
Load paper into Tray 2	28
Introduction	28
Load paper into Tray 2	28
Load envelopes in Tray 2	30
Tray 2 paper orientation	33
Supplies, accessories, and parts	35
Order supplies, accessories, and parts	36
Ordering	36
Supplies and accessories	36
Customer self-repair parts	36
Replace the toner cartridges	38
Introduction	38
Remove and replace the toner cartridges	39
Print	45
Print tasks (Windows)	46
How to print (Windows)	46
Automatically print on both sides (Windows)	47
Manually print on both sides (Windows)	47
Print multiple pages per sheet (Windows)	48
Select the paper type (Windows)	48
Print tasks (macOS)	49
How to print (macOS)	49
Automatically print on both sides (macOS)	49
Manually print on both sides (macOS)	49
Print multiple pages per sheet (macOS)	50
Select the paper type (macOS)	50
Mobile printing	51
Introduction	51
Wi-Fi Direct and NFC Printing (wireless models only)	51
HP ePrint via email	52
HP ePrint software	53
AirPrint	53
Android embedded printing	53
Use walk-up USB printing (touchscreen models only)	55
Manage the product	57
Use HP Web Services applications (touchscreen models only)	58
Change the product connection type (Windows)	59
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)	60
Advanced configuration with HP Utility for OS X	62
Open HP Utility	62
HP Utility features	62
Configure IP network settings	64
Introduction	64
Printer sharing disclaimer	64
View or change network settings	64
Rename the product on a network	64
Manually configure IPv4 TCP/IP parameters from the control panel	65
Product security features	67
Introduction	67
Assign or change the system password using the HP Embedded Web Server	67
Economy settings	68
Introduction	68
Print with EconoMode	68
Configure the Sleep/Auto Off After setting	68
Set the Shut Down After delay and configure the product to use 1 watt or less of power	69
Configure the Delay Shut Down setting	69
HP Web Jetadmin	71
Update the firmware	72
Method one: Update the firmware using the control panel	72
Method two: Update the firmware using the Firmware Update Utility	73
Solve problems	75
Customer support	76
Control panel help system (touchscreen models only)	77
Restore the factory-set defaults	78
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel	79
Change the “Very Low” settings	79
Order supplies	80
Product does not pick up paper or misfeeds	81
Introduction	81
The product does not pick up paper	81
The product picks up multiple sheets of paper	81
Clear paper jams	82
Introduction	82
Experiencing frequent or recurring paper jams?	82
Paper jam locations	83
Clear paper jams in the single-sheet slot (Tray 1)	84
Clear paper jams in Tray 2	86
Clear paper jams in the rear door and the fuser area	89
Clear paper jams in the output bin	91
Clear paper jams in the duplexer (duplex models only)	92
Improve print quality	94
Introduction	94
Print from a different software program	94
Check the paper-type setting for the print job	94
Check the paper type setting (Windows)	94
Check the paper type setting (OS X)	95
Check toner-cartridge status	95
Print and interpret the print quality page	96
Clean the product	96
Print a cleaning page	96
Visually inspect the toner cartridge	97
Check paper and the printing environment	97
Step one: Use paper that meets HP specifications	97
Step two: Check the environment	98
Adjust color settings (Windows)	98
Calibrate the product to align the colors	99
Check the EconoMode settings	100
Try a different print driver	101
Solve wired network problems	102
Introduction	102
Poor physical connection	102
The computer is using the incorrect IP address for the product	102
The computer is unable to communicate with the product	102
The product is using incorrect link and duplex settings for the network	103
New software programs might be causing compatibility problems	103
The computer or workstation might be set up incorrectly	103
The product is disabled, or other network settings are incorrect	103
Solve wireless network problems	104
Introduction	104
Wireless connectivity checklist	104
The product does not print after the wireless configuration completes	105
The product does not print, and the computer has a third-party firewall installed	105
The wireless connection does not work after moving the wireless router or product	105
Cannot connect more computers to the wireless product	105
The wireless product loses communication when connected to a VPN	106
The network does not appear in the wireless networks list	106
The wireless network is not functioning	106
Perform a wireless network diagnostic test	106
Reduce interference on a wireless network	106

Match case Limit results 1 per page

Update the ﬁrmware

HP oﬀers periodic product updates, new Web Services apps, and new features to existing Web Services apps.

Follow these steps to update the product ﬁrmware for a single product. When you update the ﬁrmware, Web

Service apps will update automatically.

There are two supported methods to perform a ﬁrmware update on this product. Use only one of the following

methods to update the product ﬁrmware.

Method one: Update the ﬁrmware using the control panel

Use these steps to load the ﬁrmware from the control panel (for network-connected products only), and/or set

the product to automatically load future ﬁrmware updates. For USB-connected products, skip to method two.

Make sure the product is connected to a wired (Ethernet) or wireless network with an active Internet

connection.

NOTE:

The product must be connected to the internet to update the ﬁrmware via a network connection.

From the Home screen on the product control panel, open the

Setup

menu.

●

For touchscreen control panels, touch the Setup

button.

●

For standard control panels, press the left or right arrow button.

Scroll to and open the

Service

menu, and then open the

LaserJet Update

menu.

NOTE:

If the

LaserJet Update

option is not listed, use method two.

Check for updates.

●

For touchscreen control panels, touch

Check for Updates Now

●

For standard control panels, select

Check for Update

NOTE:

The product automatically checks for an update, and if a newer version is detected, the update

process automatically starts.

Set the product to automatically update the ﬁrmware when updates become available.

From the Home screen on the product control panel, open the

Setup

menu.

●

For touchscreen control panels, touch the Setup

button.

●

For standard control panels, press the left or right arrow button.

Scroll to and open the

Service

menu, open the

LaserJet Update

menu, and then select the

Manage Updates

menu.

Set the product to automatically update the ﬁrmware.

●

For touchscreen control panels, set the

Allow Updates

option to

YES

, and then set the

Check

automatically

option to

●

For standard control panels, set the

Allow Updates

option to

YES

, and then set the

Automatic Check

option to

Chapter 5

Manage the product

ENWW