HP Color LaserJet Pro M252 User Guide - Page 94

Improve print quality, Introduction, Print from a different software program

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Improve print quality Introduction If the product is having print-quality problems, try the following solutions in the order presented to resolve the issue. ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print and interpret the print quality page ● Clean the product ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Adjust color settings (Windows) ● Calibrate the product to align the colors ● Check the EconoMode settings ● Try a different print driver Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing. Check the paper-type setting for the print job Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check the paper type setting (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper Type drop-down list, click the More... option. 5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. 7. Select the option for the type of paper you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. 86 Chapter 6 Solve problems ENWW

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Improve print quality
Introduction
If the product is having print-quality problems, try the following solutions in the order presented to resolve the
issue.
●
Print from a
different
software program
●
Check the paper-type setting for the print job
●
Check toner-cartridge status
●
Print and interpret the print quality page
●
Clean the product
●
Visually inspect the toner cartridge
●
Check paper and the printing environment
●
Adjust color settings (Windows)
●
Calibrate the product to align the colors
●
Check the EconoMode settings
●
Try a
different
print driver
Print from a different software program
Try printing from a different software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job
Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy
or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check the paper type setting (Windows)
1.
From the software program, select the
Print
option.
2.
Select the product, and then click the
Properties
or
Preferences
button.
3.
Click the
Paper/Quality
tab.
4.
From the
Paper Type
drop-down list, click the
More...
option.
5.
Expand the list of
Type is:
options.
6.
Expand the category of paper types that best describes your paper.
7.
Select the option for the type of paper you are using, and click the
OK
button.
8.
Click the
OK
button to close the
Document Properties
dialog box. In the
Print
dialog box, click the
OK
button
to print the job.
86
Chapter 6
Solve problems
ENWW