HP Deskjet 450 HP Deskjet 450 mobile printer - (English) User Guide - Page 78

D Customer Support This chapter provides information on contacting HP Customer Support. The information in the Troubleshooting chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, use one of the following support services for assistance. Internet Visit our websites for the latest printer software, product, operating system, and support information: http://www.hp.com/support/dj450 http://www.hp.com/cposupport hp instant support You can access hp instant support from the Toolbox. To do so, click the Information tab in the Toolbox and then click the hp instant support button. hp instant support web pages are dynamically created. Bookmarking this site and connecting via the bookmark will not display the current information. Instead, connect from the Toolbox. hp instant support connects you to a set of dynamic web resources that tracks printer status and usage. It includes the following information: Printer usage pattern (ink and media usage) via a link to myPrintMileage. Online troubleshooting tips HP telephone support During the warranty period, you may obtain assistance from the HP Customer Care Center. Before calling, print a configuration page and have the following information ready: 1 What model printer do you have? 2 What is the serial number of your printer (check the back of your printer)? 3 What is the brand and model of your computer? 4 What is the version of printer software you are using? (Open the printer driver and see the version in the title bar.) 5 Have you printed a diagnostic page? Have this information ready when you call HP Customer Support at any of the following numbers: D-1 ENWW