HP Deskjet 6980 User Guide - Windows 2000 - Page 127

Computer's wireless card is set to the wrong wireless profile, The radio signal is weak

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Printer has the wrong network settings 1. Do one of the following to find the settings for the network: Printer communication mode Infrastructure network Ad hoc network Task Open the Wireless Access Point's (WAP) configuration utility. Open the configuration utility for the network card installed in the computer. 2. Compare the network's settings to those that appear on the HP Report page. Note any differences. Possible problems include: Problem The WAP filters hardware addresses (MAC addresses). One of these settings in the printer might be incorrect: - Communication mode - Network Name (SSID) - Channel (Ad hoc networks only) - Authentication Type - Encryption - WPA (TKIP) Solution Follow these steps. Follow these steps. 3. Reprint the document. If the document still does not print, then reset the printer to its factory defaults and use the printer software CD to reinstall the printer software. Computer's wireless card is set to the wrong wireless profile A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network). Open the configuration utility for the network card installed on the computer and verify that the profile selected is the profile for the printer's network. If not, select the correct profile. The radio signal is weak If the printer is printing slowly, then the radio signal might be weak. Print an HP Report page and look at the radio signal strength numbers (5 indicates an excellent signal; 1 indicates a poor signal). If the signal is weak, then follow the guidelines below. User's guide 125

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Printer has the wrong network settings
1.
Do one of the following to find the settings for the network:
Printer communication mode
Task
Infrastructure network
Open the
Wireless Access Point's
(WAP)
configuration utility.
Ad hoc network
Open the configuration utility for the
network card installed in the computer.
2.
Compare the network's settings to those that appear on the HP Report page. Note
any differences. Possible problems include:
Problem
Solution
The WAP filters hardware addresses
(MAC addresses).
Follow these
steps
.
One of these settings in the printer
might be incorrect:
–
Communication mode
–
Network Name (SSID)
–
Channel (Ad hoc networks only)
–
Authentication Type
–
Encryption
–
WPA (TKIP)
Follow these
steps
.
3.
Reprint the document.
If the document still does not print, then reset the printer to its
factory defaults
and use
the printer software CD to reinstall the printer software.
Computer's wireless card is set to the wrong wireless profile
A
wireless profile
is a set of network settings unique to a given network. A single wireless
card might have several wireless profiles (for example, one for a home network and one
for an office network).
Open the configuration utility for the network card installed on the computer and verify
that the profile selected is the profile for the printer's network. If not, select the correct
profile.
The radio signal is weak
If the printer is printing slowly, then the radio signal might be weak.
Print an HP Report
page
and look at the radio signal strength numbers (5 indicates an excellent signal; 1
indicates a poor signal). If the signal is weak, then follow the guidelines below.
User's guide
125