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HP Deskjet 6980 User Guide - Windows 2000 - Page 132

Printer prints on multiple sheets at once, Paper mismatch

UPC - 882780129580

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Chapter 11 ● If you are performing a color calibration, install both the tri-color and the photo print cartridges. ● If you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing, follow the borderless printing guidelines. ● Verify that the protective piece of plastic tape has been removed from the print cartridges. ● If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. Out-of-paper message If an out-of-paper message is displayed, follow these guidelines. Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. For paper weight specifications, see the reference guide that came with the printer. Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the In tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack. The printer might also print on multiple sheets at once if different paper types are loaded in the In tray. For example, photo paper might be mixed with plain paper. Empty the In tray and load only the paper type that is appropriate for the document that you are printing. Paper mismatch If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray. You can continue printing with the mismatched paper by pressing the Resume button. To cancel printing, press the Cancel button. 130 HP Deskjet 6980 series

Section	Page
Contents	3
Welcome	6
Special features	7
Get started	8
Printer features	8
Buttons and lights	10
Paper trays	12
Photo/envelope feeder	14
Print cartridges	17
Ink-backup mode	18
Automatic paper-type sensor	19
Connect to the printer	20
USB	20
Wireless networking	21
Wireless networking basics	21
Wireless network examples	25
Wireless profiles	27
Network name (SSID)	28
Wireless security	30
Authentication and encryption	30
Wi-Fi Protected Access (WPA)	33
Wired equivalent privacy (WEP)	33
Open system	35
SecureEasySetup button	35
Wireless Status light	36
Report Page button	36
Network light	37
Wireless radio	37
HP Report page	39
Embedded Web server (EWS)	42
Configure Bluetooth settings on a network printer	43
Reset the printer to the factory default settings	44
Networking glossary	45
Wired Ethernet networking	49
Ethernet basics	49
What you need for a wired network	51
Ethernet network examples	51
Install the printer on an Ethernet network	52
Connect the printer to an Ethernet network	53
Install the printer software	54
Ethernet lights	54
Bluetooth wireless printing	55
Connect the HP Bluetooth Wireless Printer Adapter	56
Configure Bluetooth settings	56
HP iPAQ Bluetooth printing	58
HP iPAQ Wi-Fi printing	59
Print photos	61
Print borderless photos	61
Print photos with a border	63
HP Real Life technologies	65
Photo print cartridge	66
Maximum dpi	66
Advanced color settings	67
Color management	68
Gray photo print cartridge	69
Exif Print	69
Store and handle photo paper	70
Save money when printing photos	70
Other photo projects	71
Share photos with friends and family	71
Print photos from a digital camera	72
Use a PictBridge camera	72
PictBridge printing	72
Use a Bluetooth camera phone	74
Print other documents	75
E-mail	75
Letters	76
Documents	77
Envelopes	78
Brochures	79
Greeting cards	80
Postcards	81
Transparencies	82
Labels	83
Index cards and other small media	85
Booklets	86
Posters	87
Iron-on transfers	88
Banners	90
CD/DVD tattoos	91
Printing tips	93
Printing shortcuts	93
Fast/economical printing	94
General everyday printing	94
Presentation printing	94
Print in grayscale	94
Select a print quality	94
Set the page order	95
Print multiple pages on a single sheet of paper	96
Print preview	96
Set a custom paper size	96
Select a paper type	97
Select a paper source	98
Print task quick sets	99
Automatic two-sided printing	100
Manual two-sided printing	103
Book binding	104
Tablet binding	106
Resize a document	107
Watermarks	109
Printer software	111
Printer Properties dialog box	111
What's This? help	111
Ink Status window	111
Download printer software updates	112
Maintenance	114
Install print cartridges	114
Set the auto-off feature	117
Align the print cartridges	118
Calibrate color	118
Automatically clean print cartridges	118
Print a test page	118
View estimated ink levels	118
Maintain the printer body	119
Remove ink from your skin and clothing	119
Manually clean print cartridges	119
Maintain print cartridges	120
Store print cartridges	120
Printer Toolbox	121
Troubleshooting	123
Ethernet problems	123
Wireless communication problems	125
Printer does not print	129
Paper jam	130
Paper problems	131
Printer prints on multiple sheets at once	132
Paper mismatch	132
Printer is stalled	133
Print cartridge problems	134
Photos do not print correctly	135
Part of the photo is faded	137
PictBridge problems	138
Bluetooth printing problems	139
Banners do not print correctly	140
Print quality is poor	141
Too much or too little ink appears on the page	142
Document is misprinted	142
Problems with borderless documents	143
Part of the photo is faded	145
Photo has an unwanted border	146
Error messages	147
Out-of-paper message	148
Printer lights are on or flashing	149
Document prints slowly	150
If you continue to have problems	151
HP support process	151
Accessories	153
Automatic Two-Sided Printing Accessory (duplexer)	153
Install the duplexer	154
Enable the duplexer	154
Automatic two-sided printing	155
Print a booklet automatically	157
Automatic two-sided printing problems	158
Automatic Two-Sided Printing Accessory specifications	160
250-Sheet Plain Paper Tray	161
Install the 250-Sheet Plain Paper Tray Accessory	162
Load the 250-Sheet Plain Paper Tray Accessory	162
Use the 250-Sheet Plain Paper Tray Accessory	165
250-Sheet Plain Paper Tray Accessory specifications	166
Auto Two-Sided Print Accessory with Small Paper Tray	166
Install the Auto Two-Sided Print Accessory with Small Paper Tray	167
Enable the duplexer	167
Print postcards	168
Use the Auto Two-Sided Print Accessory with Small Paper Tray when printing from a digital camera	169
Print small photos	170
Print envelopes	171
Problems with the Auto Two-Sided Print Accessory with Small Paper Tray	172
Auto Two-Sided Print Accessory with Small Paper Tray specifications	175
Supplies	177
Paper	177
USB cables	177
Accessories	177
Specifications	178
Printer specifications	178
Environmental information	179
Environmental statement	179
Reduction and elimination	179
Recycling	179
Recycling information for the European Union	180
Energy consumption	180

Match case Limit results 1 per page

●

If you are performing a

color calibration

, install both the tri-color and the photo print

cartridges.

●

If you are printing a borderless document and the Resume and Print Cartridge Status

lights are flashing, follow the

borderless printing

guidelines.

●

Verify that the protective piece of plastic tape has been removed from the print

cartridges.

●

If you are printing a borderless document and the Resume light and a Print Cartridge

Status light are flashing, you might be trying to print a borderless document with only

the black print cartridge installed. When printing a borderless document, always

have the tri-color print cartridge and a black or photo print cartridge installed.

Out-of-paper message

If an out-of-paper message is displayed, follow these

guidelines

Paper jam

For information about clearing a paper jam, see the

paper jam

page.

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, follow these

guidelines

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, check the following:

Paper weight

The printer might print on multiple sheets of paper at once if the paper is under the

recommended paper weight. Use paper that is within the recommended specifications.

For paper weight specifications, see the reference guide that came with the printer.

Paper might be loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far

toward the back of the printer or if the paper guide is not positioned firmly against the

paper. Reload the paper into the In tray, pushing the paper until you feel resistance, and

then slide the paper guide firmly against the edge of the paper stack.

The printer might also print on multiple sheets at once if different paper types are loaded

in the In tray. For example, photo paper might be mixed with plain paper. Empty the In

tray and load only the paper type that is appropriate for the document that you are

printing.

Paper mismatch

If you receive an error message about a paper mismatch, it indicates that the paper size

or type selected in the software program or in the

printer software

does not match the

paper in the In tray.

You can continue printing with the mismatched paper by pressing the

Resume

button.

To cancel printing, press the

Cancel

button.

Chapter 11

130

HP Deskjet 6980 series