HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 38

Troubleshooting Tips for the Server, Question/Issue, Probable Cause, Answer/Resolution - manual

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Page 38 highlights

Troubleshooting Tips for the Server Table 1: Common Troubleshooting tips for the Server Question/Issue Probable Cause Answer/Resolution What to do if the server • If the server appears to • Reset the server console. is unresponsive be unresponsive, do either of the following. • Shutdown and restart manually. • Reset the server console. How to reset the server from the Windows Home Server Console. 1 From the Windows Home Server Console, click the Close button. 2 Double-click the Windows Home Server icon tray. in the task 3 On the Windows Home Server Console startup page, click Options. 4 From the drop-down menu, select Reset the Windows Home Server Console. 5 Click OK to verify that you want to reset the console. • Shutdown and restart manually. Shutting down and restarting the server. 1 On the back of the server, press the Power button. 2 The health light should begin blinking. • How to force the server Shutdown and restart via Windows Home Server console. to turn off and restart. 1 Click the Settings tab. 2 Click Shut Down. 36 Chapter 5

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36
Chapter 5
Troubleshooting Tips for the Server
Table 1: Common Troubleshooting tips for the Server
Question/Issue
Probable Cause
Answer/Resolution
What to do if the server
is unresponsive
•
If the server appears to
be unresponsive, do
either of the following.
•
Reset the server console.
•
Shutdown and restart
manually.
•
How to force the server
to turn off and restart.
•
Reset the server console.
•
Shutdown and restart manually.
How to reset the server from the Windows Home Server Console.
1
From the Windows Home Server Console, click the
Close
button.
2
Double-click the
Windows Home Server
icon
in the task
tray.
3
On the Windows Home Server Console startup page, click
Options
.
4
From the drop-down menu, select
Reset the Windows Home
Server Console
.
5
Click
OK
to verify that you want to reset the console.
Shutting down and restarting the server.
1
On the back of the server, press the
Power
button.
2
The health light should begin blinking.
Shutdown and restart via Windows Home Server console.
1
Click the
Settings
tab.
2
Click
Shut Down
.