HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 53

Internet Protocol Version 4 TCP/IP

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Table 5: Common Troubleshooting tips for Network Connection Issues Question/Issue Probable Cause Answer/Resolution Why is the Network connection light off? • Windows Vista. To ensure your network has the correct NetBIOS set up: 1 Click Start, and then select Control Panel. 2 Click View network status and tasks under Network and Internet. 3 In the left pane, click Manage Network Connections. 4 Right-click your default network connection. 5 Local Area Connection (LAN) for wired networks. 6 Wireless Network Connection for wireless connections. 7 Highlight Internet Protocol Version 4 (TCP/IP). 8 Click Properties. 9 Click Advanced. 10 Click the WINS tab. 11 NetBIOS settings are found at the bottom of the dialog box. Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP/IP. Troubleshooting 51

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Troubleshooting
51
Why is the Network
connection light off?
•
Windows Vista.
To ensure your network has the correct NetBIOS set up:
1
Click
Start
, and then select
Control Panel
.
2
Click
View network status and tasks
under
Network
and Internet
.
3
In the left pane, click
Manage Network Connections
.
4
Right-click your default network connection.
5
Local Area Connection
(LAN) for wired networks.
6
Wireless Network Connection
for wireless connections.
7
Highlight
Internet Protocol Version 4 (TCP/IP)
.
8
Click
Properties
.
9
Click
Advanced
.
10
Click the
WINS
tab.
11
NetBIOS settings are found at the bottom of the dialog box. Make
sure that the
NetBIOS
setting is
not
set to
Disable NetBIOS
over TCP/IP
.
Table 5: Common Troubleshooting tips
for Network Connection Issues
Question/Issue
Probable Cause
Answer/Resolution