HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 67

Troubleshooting Tips for iTunes, with new additions.

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Troubleshooting Tips for iTunes Table 13: Common Troubleshooting tips for iTunes Question/Issue Probable Cause Answer/Resolution iTunes aggregator does • No music in iTunes not appear to be library. working. • Add music to library. • Check C:\Program Files\Hewlett-Packard\Media Aggregator.txt. • Accounts may not • Fix account synchronization. match or guest account disabled. • Enable guest account. Song selection from the Server has not refreshed server is not updating yet. with new additions. • Wait for the Server to synchronize. • Click on eject button on the Server bar. Podcasts not showing in Podcast will not show in Podcasts copied over will not show in playlist for server. playlist. playlist. Troubleshooting 65

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Troubleshooting
65
Troubleshooting Tips for iTunes
Table 13: Common Troubleshooting tips for iTunes
Question/Issue
Probable Cause
Answer/Resolution
iTunes aggregator does
not appear to be
working.
•
No music in iTunes
library.
•
Accounts may not
match or guest account
disabled.
•
Add music to library.
•
Check C:\Program Files\Hewlett-Packard\Media Aggregator.txt.
•
Fix account synchronization.
•
Enable guest account.
Song selection from the
server is not updating
with new additions.
Server has not refreshed
yet.
•
Wait for the Server to synchronize.
•
Click on eject button on the Server bar.
Podcasts not showing in
playlist.
Podcast will not show in
playlist.
Podcasts copied over will not show in playlist for server.