HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 44
Start, Control Panel, Performance and, Maintenance, Administrative Tools, Event, Viewer, System
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Table 1: Common Troubleshooting tips for the Server Question/Issue Probable Cause Answer/Resolution File transfer failure What to do about a failure when transferring photos or video clips to the HP MediaSmart Server from your computer. File transfer failure 1 Compare the files and try transferring the missing files again. 2 If the transfer fails again, check that you can access the Windows Home Server. 3 If you cannot access the Windows Home Server please see the following tip: 4 Check the Event Viewer to see if the System logs loss shows a disconnect: • In Windows XP, click Start, Control Panel, Performance and Maintenance, Administrative Tools, and then select Event Viewer. • In Windows Vista, click Start, Control Panel, System and Maintenance, Administrative Tools, and then select Event Viewer. network (subnet). 5 If the computer that you transferring files from is connected wirelessly to the network, try connecting it with an ethernet cable. • In Windows XP, click Start, Control Panel, Performance and Maintenance, Administrative Tools, and then select Event Viewer. • In Windows Vista, click Start, Control Panel, System and Maintenance, Administrative Tools, and then select Event Viewer. 42 Chapter 5
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