HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 71
Turn on Media Sharing., Media Files
UPC - 883585222643
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Table 14: Common Troubleshooting tips for Media Streaming Question/Issue Probable Cause Answer/Resolution File doesn't appear. File type may not be supported May need to convert file to supported type. Server not showing up. End-user forgot to turn on Turn on Media Sharing. Media-Sharing. Media Files (audio/Video) of supported format aren't seen by device. Possible naming convention issues. Double check names on server, make sure they start with a word, and not a number or symbol. Troubleshooting 69
Troubleshooting
69
File doesn't appear.
File type may not be
supported
May need to convert file to supported type.
Server not showing up.
End-user forgot to turn on
Media-Sharing.
Turn on Media Sharing.
Media Files
(audio/Video) of
supported format aren't
seen by device.
Possible naming
convention issues.
Double check names on server, make sure they start with a word, and
not a number or symbol.
Table 14: Common Troubleshooting tips for Media Streaming
Question/Issue
Probable Cause
Answer/Resolution