HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 54

Troubleshooting Tips for Webshare, shared folder, network drive

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Troubleshooting Tips for Webshare Table 6: Common Troubleshooting tips for Webshare Question/Issue Probable Cause Why cannot I share my album? Server users can create albums, but not share them. Why cannot a visitor add photos? They need space allocated. How do you set up an Email address for a Home Server user? What is the difference between photos in Shared Folders and photos in Webshare? How to add photos from Cannot access/browse your photos shared server shares from the folder to your webshare. photo selector. Answer/Resolution Detailed information is available in the Online User's guide. Detailed information is available in the Online User's guide. Detailed information is available in the Online User's guide. Detailed information is available in the Online User's guide. 1 Use the photo loader, on the left hand side to browse Network Neighborhood (XP PCs) or Network (Vista PCs). 2 If your server shared folder does not show up in this list, then use the desktop shortcut to access shared folders on the server, right click on the shared folder you wish to use, and click on "map network drive". 3 The next time you use the photo loader, browser to my computer and select the drive previously mapped. 52 Chapter 5

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52
Chapter 5
Troubleshooting Tips for Webshare
Table 6: Common Troubleshooting tips for Webshare
Question/Issue
Probable Cause
Answer/Resolution
Why cannot I share my
album? Server users can
create albums, but not
share them.
Detailed information is available in the Online User’s guide.
Why cannot a visitor
add photos? They need
space allocated.
Detailed information is available in the Online User’s guide.
How do you set up an E-
mail address for a Home
Server user?
Detailed information is available in the Online User’s guide.
What is the difference
between photos in
Shared Folders and
photos in Webshare?
Detailed information is available in the Online User’s guide.
How to add photos from
your photos shared
folder to your webshare.
Cannot access/browse
server shares from the
photo selector.
1
Use the photo loader, on the left hand side to browse Network
Neighborhood (XP PCs) or Network (Vista PCs).
2
If your server shared folder does not show up in this list, then use
the desktop shortcut to access shared folders on the server, right
click on the
shared folder
you wish to use, and click on "
map
network drive
".
3
The next time you use the photo loader, browser to my computer
and select the drive previously mapped.