HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 56

Webshare on CC Does, No Default Browser.

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Table 6: Common Troubleshooting tips for Webshare Question/Issue Probable Cause Answer/Resolution Clicking on photo No Default Browser. Webshare on CC Does Not Open Select a default browser or reboot PC. Webshare administrator Added visitor as User in cannot delete Visitor WHS Console. account. Add the visitor in webshare instead on in the Admin Console. Visitor can create a photo album and add pictures but the album doesn't display. Visitor does not have auto- This is expected behavior for a Webshare Visitor who has permission approve rights. to add photos. The photos must be approved by a Webshare administrator before they will display in the photo album. Visitor can create a photo album and add pictures but the album doesn't display the pictures. Visitor does not have auto- This is expected behavior for a Webshare Visitor who has permission approve rights. to add photos. The photos must be approved by a Webshare administrator before they will display in the photo album. Visitor cannot download pictures and sees a message telling them that they cannot download pictures. Visitor does not have download rights. Downloading permissions are set by the Webshare administrator. Visitor cannot add pictures and sees a message telling them that they can't add pictures. Visitor does not have add Permission to add pictures to photo albums are set by the Webshare rights. administrator. 54 Chapter 5

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54
Chapter 5
Clicking on photo
Webshare on CC Does
Not Open
No Default Browser.
Select a default browser or reboot PC.
Webshare administrator
cannot delete Visitor
account.
Added visitor as User in
WHS Console.
Add the visitor in webshare instead on in the Admin Console.
Visitor can create a
photo album and add
pictures but the album
doesn't display.
Visitor does not have auto-
approve rights.
This is expected behavior for a Webshare Visitor who has permission
to add photos. The photos must be approved by a Webshare
administrator before they will display in the photo album.
Visitor can create a
photo album and add
pictures but the album
doesn't display the
pictures.
Visitor does not have auto-
approve rights.
This is expected behavior for a Webshare Visitor who has permission
to add photos. The photos must be approved by a Webshare
administrator before they will display in the photo album.
Visitor cannot download
pictures and sees a
message telling them
that they cannot
download pictures.
Visitor does not have
download rights.
Downloading permissions are set by the Webshare administrator.
Visitor cannot add
pictures and sees a
message telling them
that they can't add
pictures.
Visitor does not have add
rights.
Permission to add pictures to photo albums are set by the Webshare
administrator.
Table 6: Common Troubleshooting tips for Webshare
Question/Issue
Probable Cause
Answer/Resolution