HP EX475 HP MediaSmart Server - Installation and Troubleshooting Guide - Page 66

Turn on Website Connectivity., Ensure that SMTP

Get HP EX475 - MediaSmart Server - 512 MB RAM PDF manuals and user guides
UPC - 883585222643
View all HP EX475 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 66 highlights

Table 12: Common Troubleshooting tips for E-Mail Question/Issue Probable Cause Answer/Resolution If you have chosen to use • your own E-mail provider to send Photo Webshare announcements and these • E-mail announcements have not been received by the people on your lists. Ensure that SMTP server information is correct. Check that you enabled E-mail notification for the group. Emailed link not opening. Website Connectivity Not On E-mail is not received. Wrong E-mail address entered. • SMTP: contact your ISP to insure the information you entered is correct. • Check that the persons who have not received the E-mail are in the correct group. Turn on Website Connectivity. Verify that the correct E-mail address was entered. 64 Chapter 5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
64
Chapter 5
If you have chosen to use
your own E-mail provider
to send Photo Webshare
announcements and these
E-mail announcements
have not been received by
the people on your lists.
•
Ensure that SMTP
server information is
correct.
•
Check that you
enabled E-mail
notification for the
group.
•
SMTP: contact your ISP to insure the information you entered is correct.
•
Check that the persons who have not received the E-mail are in the
correct group.
Emailed link not opening.
Website Connectivity
Not On
Turn on Website Connectivity.
E-mail is not received.
Wrong E-mail address
entered.
Verify that the correct E-mail address was entered.
Table 12: Common Troubleshooting tips for E-Mail
Question/Issue
Probable Cause
Answer/Resolution