HP Jetdirect 200m HP Jetdirect 200m Print Server (English) User Guide - Page 172

Error Messages

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Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.12. + Table 9.12 Error Messages (1 of 10) Error Code and Message 02 LAN ERROR INTERNAL LOOPBACK 03 LAN ERROR EXTERNAL LOOPBACK 07 LAN ERROR CONTROLLER CHIP 08 LAN ERROR INFINITE DEFERRAL 09 LAN ERROR BABBLE 0A LAN ERROR NO SQE 0C LAN ERROR RECEIVER OFF 0D LAN ERROR TRANSMITTER OFF Description During self-test, the HP Jetdirect print server detected an internal loopback test error. The print server may be faulty. If the error persists, replace the HP Jetdirect print server. The HP Jetdirect print server is incorrectly connected to your network or is defective. Make sure your HP Jetdirect print server is correctly attached to your network. In addition, check the cabling and connectors. Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. There is a network congestion problem. Note: If the print server is not connected to the network, this error cannot occur. Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. For replacement instructions, see the hardware installation guide for your print server. Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the printer off, then on again. If the error persists after the printer is turned on again, there is a problem with the HP Jetdirect print server. There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the printer off, then on again. If the error persists, there is a problem with the HP Jetdirect print server. ENWW HP Jetdirect Configuration Page 25

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ENWW
HP Jetdirect Configuration Page 25
Error Messages
Error codes and messages that may appear in the Status sections
of the Jetdirect configuration page are described in
Table 9.12
. +
Table 9.12
Error Messages (1 of 10)
Error Code and
Message
Description
02 LAN ERROR -
INTERNAL
LOOPBACK
During self-test, the HP Jetdirect print server detected an
internal loopback test error. The print server may be faulty.
If the error persists, replace the HP Jetdirect print server.
03 LAN ERROR -
EXTERNAL
LOOPBACK
The HP Jetdirect print server is incorrectly connected to
your network or is defective. Make sure your HP Jetdirect
print server is correctly attached to your network. In addition,
check the cabling and connectors.
07 LAN ERROR -
CONTROLLER CHIP
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect
print server.
08 LAN ERROR -
INFINITE DEFERRAL
There is a network congestion problem.
Note:
If the print server is not connected to the network, this
error cannot occur.
09 LAN ERROR -
BABBLE
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect print
server. For replacement instructions, see the hardware
installation guide for your print server.
0A LAN ERROR -
NO SQE
Check the network connections. If the connections are
intact, run the power-on self-test: turn the printer off, then
on again. If the error persists, replace the HP Jetdirect
print server.
0C LAN ERROR -
RECEIVER OFF
There may be a problem with your network cabling or the
HP
Jetdirect print server. Check the cabling and connectors
on your Ethernet network. If you cannot find a problem with
your network cabling, run the power-on self-test: turn the
printer off, then on again. If the error persists after the printer
is turned on again, there is a problem with the HP Jetdirect
print server.
0D LAN ERROR -
TRANSMITTER OFF
There may be a problem with your network cabling or the
HP
Jetdirect print server. Check the cabling and connectors
on your Ethernet network. If you cannot find a problem with
your network cabling, run the power-on self-test: turn the
printer off, then on again. If the error persists, there is a
problem with the HP Jetdirect print server.